Contact CableApp Customer Service

Why should I report an Issue with CableApp?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Prysmian Group to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Developed by the world leading cable manufacturer Prysmian Group, Cable App is the professional easy to use tool which helps you select the best type of cabling solution depending on the type of project and installation.

2. Enriched by pictures and technical documentation, it offers additional features like direct link to product catalogues, the possibility to easily save, print or share results with other people, and the access to freshly released news and videos related to the world of electrical installers, professionals, and consultants and engineers.

3. Be sure of the right cable choice in an easy and quick manner. Rely on the n. 1 experts of the industry: chose Cable App and Prysmian Group cabling solution as your daily partners.

4. Prysmian Group is world leader in the energy and telecom cable systems industry.

5. It offers the research both by basic cable attributes and by professional system parameters.

6. It calculates the optimal cross-section providing useful advices for money and CO2 saving.

7. With almost 140 years of experience, sales of about €11 billion in 2018, over 30,000 employees across 50 countries and 112 plants, the Group is strongly positioned in high-tech markets and offers the widest possible range of products, services, technologies and know-how.

1. Also where is the option to contact the developer with queries, Pick it up guys not good enoughOnce over the initial set up issue, dealt with via good communication via developer, a very handy and useful app.Why do you need my email address and other info just to calculate cable sizes? Seems line an app designed to just harvest contact info.Great app for all electricians to select and calculate their cable type and sizeIt doesn't make any sense to register for this app.

2. The KW power usage is unavailable, The maximum cable size for twin and earth is 16mm2.

3. UninstalledUnable to set up as it wouldn't accept my email address!!Not really useful, maybe for the DIYDoesn't load.

4. The options for twin and earth are unclear.

5. It doesn't add any value.Did not work on my phone kept closing.

6. In Ireland Lshz is now required, where is that option.

7. It's calculated requment for 63A is 2/3 cores, that is not allowed.

8. Where's the options for 25mm2 or 35mm2.

9. This app is unusable for t&e in an insulated modern house.

10. This app is not user friendly.

1. Fix CableApp Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CableApp: Restarting the app will resolve most errors.
2. Update the CableApp App. Here is how:
   1. On Android goto PlayStore » Search for "CableApp" » Open CableApp » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CableApp » click "UPDATE".
3. Clear CableApp app cache: Clearing cached data will force your app to retrieve the latest data directly from CableApp servers.
   1. On Android, goto Settings » Apps » Select "CableApp" » click Storage » click "Clear Cache".
4. Check CableApp app permissions. If any of these permissions required to use your device's features are disenabled, CableApp might not work.
5. Uninstall and reinstall CableApp. If nothing else has worked, completely uninstall CableApp then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CableApp not working

2. Fix CableApp Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CableApp be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CableApp not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CableApp may not be able to connect to the Internet when running in the background.