Published by Prosoft Creative Solution

Report an issue with PRO TV.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with PRO TV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Prosoft Creative Solution to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About PRO TV

1. The application of PRO TV is a new world of entertainment Gives you the opportunity to watch what you want from channels, movies, and Arab and international series, to give you a unique experience.

PRO TV Customer Insights

1. I wish it had more features related to creating a favourite lists and getting notifications whenever series on the watch list upload new episodes, search series and movies by actor.... EtcAdding the cast sceen option on the media player would be a huge improvementpoor in options , no access to the gallery , and when you acces the app that would affect the live stream on your tvWorks just fine on my smart screen, but not at all on my smart phone Error Message : Can't play this movie Please apply a fix ASAPjust Downloaded it.

2. I cannot sign in, and no provision for signup.

3. Please fix this problem.

4. Thanks.It's good in general.

Steps to Troubleshoot & Fix PRO TV Issues

1. Fix PRO TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PRO TV: Restarting the app will resolve most errors.
  2. Update the PRO TV App. Here is how:
    1. On Android goto PlayStore » Search for "PRO TV" » Open PRO TV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PRO TV » click "UPDATE".
  3. Clear PRO TV app cache: Clearing cached data will force your app to retrieve the latest data directly from PRO TV servers.
    1. On Android, goto Settings » Apps » Select "PRO TV" » click Storage » click "Clear Cache".
  4. Check PRO TV app permissions. If any of these permissions required to use your device's features are disenabled, PRO TV might not work.
  5. Uninstall and reinstall PRO TV. If nothing else has worked, completely uninstall PRO TV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PRO TV not working


2. Fix PRO TV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PRO TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PRO TV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PRO TV may not be able to connect to the Internet when running in the background.

Reported Issues