Contact Porsche Good to know Customer Service

Why should I report an Issue with Porsche Good to know?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dr. Ing. h.c. F. Porsche AG to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. opening screen progress spinner just keeps spinning.Very convenient to find the desired functions.Nothing avalable for cars older than 2013.These guys require way more permission for their app than they need.

2. Come on Porsche IT! Be as good as your product! This app sucks now.Couldn't get it working.....errors about roaming being enabled and no info on the WKD number i.e. where to find itdoesn't work.

3. This is highly suspect - what are they doing with our data?Very useful and informative.I have to redownload the manual over and over.NONE OF THE VIDEOS WORK!!!!!Where is the 2019 Macan?? iOS has it.

4. Doesn't download the same Porsche over and over again.

5. Now it lost its mind and wants to download again.

6. No download, nothing (even after uninstall and install).

7. I'm finally finding use for it, although some of the User's Guide information is vague.

8. 3stars ======== It was useful - twice.

9. UPDATE: It's been updated.

10. Now it does nothing after selecting your model.

1. Fix Porsche Good to know Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Porsche Good to know: Restarting the app will resolve most errors.
2. Update the Porsche Good to know App. Here is how:
   1. On Android goto PlayStore » Search for "Porsche Good to know" » Open Porsche Good to know » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Porsche Good to know » click "UPDATE".
3. Clear Porsche Good to know app cache: Clearing cached data will force your app to retrieve the latest data directly from Porsche Good to know servers.
   1. On Android, goto Settings » Apps » Select "Porsche Good to know" » click Storage » click "Clear Cache".
4. Check Porsche Good to know app permissions. If any of these permissions required to use your device's features are disenabled, Porsche Good to know might not work.
5. Uninstall and reinstall Porsche Good to know. If nothing else has worked, completely uninstall Porsche Good to know then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Porsche Good to know not working

2. Fix Porsche Good to know Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Porsche Good to know be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Porsche Good to know not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Porsche Good to know may not be able to connect to the Internet when running in the background.