Contact Mi Banco Customer Service

Why chat with our AI Mi Banco Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Mi Banco.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Used fingerprint for login, app asks security questions everytime I log in even if I toggle "remember device" and if you fail the questions it automatically blocks my account and I have to spend another 20 minutes trying to set up everything again.

2. To this day I have not been able to make a transfer from one account to another and that's just the beginning.I have a Pixel 7 and the Easy Deposit feature doesn't show up in the menu.

3. Huge negative for me, since I need to call and go through the whole process with support.Remember device feature is broken.

4. If smartphone deposits are important to you, steer clear of Popular until they solve the issue.This app is perhaps the most inadecuate banking apps I have dealt with ever.

5. The "Easy Deposit" features has not worked on my last two phones, a Pixel 7 and a Pixel 6.

6. Wow! It seems that BPPR thinks that in PR, everyone has a desktop or a laptop at home.it blocks my access all the time.

7. Your programming has changed and now every single time I need to sign on I have to wait for a text message.

8. It would be great if every smartphone could benefit from it.Extremely outdated and very old fashion with limited on the things you can actually do with it.2FA Is incredibly annoying.

9. Keeps glitching.Can't add my cards to Samsung Pay or Google Pay using the app authentication method.

10. The latest update now requires you to log in from a computer before using the mobile app.

11. It stopped working effectively since they did the update this last month.

1. Fix Mi Banco Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mi Banco: Restarting the app will resolve most errors.
2. Update the Mi Banco App. Here is how:
   1. On Android goto PlayStore » Search for "Mi Banco" » Open Mi Banco Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mi Banco » click "UPDATE".
3. Clear Mi Banco Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Mi Banco servers.
   1. On Android, goto Settings » Apps » Select "Mi Banco Mobile" » click Storage » click "Clear Cache".
4. Check Mi Banco app permissions. If any of these permissions required to use your device's features are disenabled, Mi Banco might not work.
5. Uninstall and reinstall Mi Banco. If nothing else has worked, completely uninstall Mi Banco then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mi Banco not working

2. Fix Mi Banco Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mi Banco be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mi Banco not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mi Banco may not be able to connect to the Internet when running in the background.