Published by Pocket Prep, Inc.

Report an issue with Series 7 Pocket Prep.
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Why should I report an Issue with Series 7 Pocket Prep?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pocket Prep, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Series 7 Pocket Prep Customer Insights

1. The questions and explanations are perfectfun simple a good supplement to what ever else ur studyingApp is easy to understand and navigate.Just trying it out but have to rate to get to practice hmmGreat little practice test.Loved this to prep for my 7.

2. The score metrics really help you understand what your current skill level is.Many many MANY outdated terms and facts! That's DANGEROUS! T+3... Are you kidding me? Also, English is obviously a second language for the developers, which makes some questions very hard to understand.No longer works.

3. Just a static screen telling you to download their other app, which is a subscription model.Definitely prepared you for the wording on the actual test.

4. It's just adaquate and, in my opinion, expensive.A very effective way to study for the Series 7 on the go.

5. Good questions.

6. Good exam prep.

7. $50 to upgrade is expensive and it's not gamified enough to be fun or compelling.

Steps to Troubleshoot & Fix Series 7 Pocket Prep Issues

1. Fix Series 7 Pocket Prep Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Series 7 Pocket Prep: Restarting the app will resolve most errors.
  2. Update the Series 7 Pocket Prep App. Here is how:
    1. On Android goto PlayStore » Search for "Series 7 Pocket Prep" » Open Series 7 Pocket Prep » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Series 7 Pocket Prep » click "UPDATE".
  3. Clear Series 7 Pocket Prep app cache: Clearing cached data will force your app to retrieve the latest data directly from Series 7 Pocket Prep servers.
    1. On Android, goto Settings » Apps » Select "Series 7 Pocket Prep" » click Storage » click "Clear Cache".
  4. Check Series 7 Pocket Prep app permissions. If any of these permissions required to use your device's features are disenabled, Series 7 Pocket Prep might not work.
  5. Uninstall and reinstall Series 7 Pocket Prep. If nothing else has worked, completely uninstall Series 7 Pocket Prep then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Series 7 Pocket Prep not working


2. Fix Series 7 Pocket Prep Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Series 7 Pocket Prep be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Series 7 Pocket Prep not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Series 7 Pocket Prep may not be able to connect to the Internet when running in the background.

Reported Issues