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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pocket Prep, Inc. to your problem using the strength of crowds.
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About LCSW Pocket Prep

1. Pocket Prep’s ASWB® LCSW practice test app is a powerful exam simulator that allows you to create customized practice tests with detailed answer explanations for every question.

2. The ASWB®’s Licensed Clinical Social Worker (LCSW) exam is designed for candidates who want to expand their role in social work and focus on clinical work and psychotherapy.

3. Simply tell the app how many questions you want to take, enable the timer, and filter exam content to create the perfect study experience.

4. Since 2011, Pocket Prep, Inc. has been the leader in mobile test prep and has helped over one million students and professionals achieve more.

5. We take each exam and break it down into knowledge areas so that you can filter your study sessions based on your needs. I. III.

6. LCSW candidates must hold a master’s degree and have completed at least two years of supervised direct social work.

7. Accordingly, ASWB makes no representations regarding the content of Pocket Prep, Inc. materials.

8. Our app is updated with the latest exam standards and is ready for 2018 testing. - The Premium upgrade is a one-time purchase and not a subscription!

9. Our team of writers and editors meticulously craft practice questions and detailed answer explanations with you in mind.

10. Pocket Prep will help you get there. Pocket Prep, Inc. is not affiliated with or endorsed by the ASWB®.

11. You’ll space out your studying into shorter, more productive study sessions which allow your brain to retain more information.

LCSW Pocket Prep Customer Insights

1. Sure, the free version can be helpful, but if you are looking to spend money there are better resources to spend money onGreat study material but be sure you read the small print if you're buying the premium because of the money back guarantee.

2. Quick and easy to use too.Great app! Used it as part of my study tools for the LCSW and passed! Liked the question of the day feature and percentage breakdowns for each exam content area.

3. These questions are not identical to the actual exam, but the overall content is very relevant and helped me better understand what areas I should study the most.

4. It's unfortunate they aren't entirely up front with this info before purchase.The practice questions I paid for through this app were absolutely nothing like what I got on my actual exam.

5. Pay for the therapist development center program instead, so worth it!In using the free version, I have been very pleased; this apps tracks my responses to areas of testing so i can more readily focus my attention on deficits.

6. When this happens it requires the user to "restore past purchase" which basically results in the app resetting to as if the premium purchase was just made which is frustrating to say the least as all past exam data/progess and prior account information is erased.

7. If you're seeking to get as much up to date and free material for the LCSW (or LMSW) exam, I would start here, as well as other resources to help.

8. If this bug was fixed I would easily give the app five stars.Great app, very helpful to study for the LCSW exam.

9. I understood they wouldn't be identical, but these practice questions weren't even similar in content or structure.

10. My test is 2wks away and I'm worried it won't be enough because of the limited question selection.I do not recommend this app as a great study resource.

11. Will recommend to others!Liked the explanations for each answer and the ability to flag questions for later review.

Steps to Troubleshoot & Fix LCSW Pocket Prep Issues

1. Fix LCSW Pocket Prep Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart LCSW Pocket Prep: Restarting the app will resolve most errors.
  2. Update the LCSW Pocket Prep App. Here is how:
    1. On Android goto PlayStore » Search for "LCSW Pocket Prep" » Open LCSW Pocket Prep » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LCSW Pocket Prep » click "UPDATE".
  3. Clear LCSW Pocket Prep app cache: Clearing cached data will force your app to retrieve the latest data directly from LCSW Pocket Prep servers.
    1. On Android, goto Settings » Apps » Select "LCSW Pocket Prep" » click Storage » click "Clear Cache".
  4. Check LCSW Pocket Prep app permissions. If any of these permissions required to use your device's features are disenabled, LCSW Pocket Prep might not work.
  5. Uninstall and reinstall LCSW Pocket Prep. If nothing else has worked, completely uninstall LCSW Pocket Prep then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LCSW Pocket Prep not working


2. Fix LCSW Pocket Prep Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make LCSW Pocket Prep be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LCSW Pocket Prep not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LCSW Pocket Prep may not be able to connect to the Internet when running in the background.

Reported Issues