Published by Pocket Prep, Inc.

Report an issue with Firefighter Pocket Prep.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Firefighter Pocket Prep?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pocket Prep, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Firefighter Pocket Prep image 1 contact Firefighter Pocket Prep image 2

Firefighter Pocket Prep Customer Insights

1. Going to keep using it and then upgrade it as its well worth it.I like the questions covering all aspects of the book, not just big ticket items.useful on your free time.

2. just helping out the beginning brave onesThis app is a lifesaver, I've been stressing over my exam and how to study and I'm so glad I finally found an effective way to achieve my goal.love it.

3. Tbh I wish youd offer a handful more free questions or study options.

4. So much for being a free app.I almost exclusively used this to study the month leading up to my exam and I passed every section on the first attempt.

5. The questions on here seemed almost harder than the test!Cannot just study firefighter 1 questions.

6. In app purchases are bundles based on the amount of practice and questions you want.

7. I have been using the free version and its helped me so far.

8. Even if it was rather vaguely worded.2019/8 very good starter.

9. easy to use, yo guys are doing good.

10. please keep it up for your helping my brother and I.

11. not saying you shouldnt be paid for this great app.

Steps to Troubleshoot & Fix Firefighter Pocket Prep Issues

1. Fix Firefighter Pocket Prep Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Firefighter Pocket Prep: Restarting the app will resolve most errors.
  2. Update the Firefighter Pocket Prep App. Here is how:
    1. On Android goto PlayStore » Search for "Firefighter Pocket Prep" » Open Firefighter Pocket Prep » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Firefighter Pocket Prep » click "UPDATE".
  3. Clear Firefighter Pocket Prep app cache: Clearing cached data will force your app to retrieve the latest data directly from Firefighter Pocket Prep servers.
    1. On Android, goto Settings » Apps » Select "Firefighter Pocket Prep" » click Storage » click "Clear Cache".
  4. Check Firefighter Pocket Prep app permissions. If any of these permissions required to use your device's features are disenabled, Firefighter Pocket Prep might not work.
  5. Uninstall and reinstall Firefighter Pocket Prep. If nothing else has worked, completely uninstall Firefighter Pocket Prep then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Firefighter Pocket Prep not working


2. Fix Firefighter Pocket Prep Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Firefighter Pocket Prep be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Firefighter Pocket Prep not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Firefighter Pocket Prep may not be able to connect to the Internet when running in the background.

Reported Issues