Published by Pocket Prep, Inc.

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Why should I report an Issue with CSCS Pocket Prep?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pocket Prep, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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CSCS Pocket Prep Customer Insights

1. Once you study the reference text and use the app, you should be successful too.Unbeatable app! I spent a lot on books and study materials but this helps the most with its reap style exam questions.

2. Study exercise science in more detail because those questions are nit picky.was working well but I'm having issues with the app actually loading after I purchased the unlimited studying option.

3. So currently I am unable to progress my reviewing with the questions from the Classic upgrade (that I paid $20 for) because I'm waiting to for someone there to see my message.

4. I just wish they had an option on viewing only the questions you flagged to review versus having them mixed with questions you've already mastered.I purchased, now I have been downgraded back to free.

5. The real questions on the test are supposed to be MUCH harder so don't use this as your primary study aid.

6. Very helpful app overall and will most likely upgrade to premium.Pretty decent for recall questions and just practicing drilling yourself or certain areas.

7. The programming questions and testing administration questions are spot on in terms of difficulty to the actual test.

8. The questions are great, but the glitch on this app is probably not worth it.Not good enough... Just finished the actual test.

9. Nutrition questions on here are practical but not what is on the real test.

10. Seriously, I want to study for the exam, not email the developer for the access I paid for.

11. This was my major study tool and I just took and passed my exam first try last week.

Steps to Troubleshoot & Fix CSCS Pocket Prep Issues

1. Fix CSCS Pocket Prep Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CSCS Pocket Prep: Restarting the app will resolve most errors.
  2. Update the CSCS Pocket Prep App. Here is how:
    1. On Android goto PlayStore » Search for "CSCS Pocket Prep" » Open CSCS Pocket Prep » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CSCS Pocket Prep » click "UPDATE".
  3. Clear CSCS Pocket Prep app cache: Clearing cached data will force your app to retrieve the latest data directly from CSCS Pocket Prep servers.
    1. On Android, goto Settings » Apps » Select "CSCS Pocket Prep" » click Storage » click "Clear Cache".
  4. Check CSCS Pocket Prep app permissions. If any of these permissions required to use your device's features are disenabled, CSCS Pocket Prep might not work.
  5. Uninstall and reinstall CSCS Pocket Prep. If nothing else has worked, completely uninstall CSCS Pocket Prep then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CSCS Pocket Prep not working


2. Fix CSCS Pocket Prep Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CSCS Pocket Prep be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CSCS Pocket Prep not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CSCS Pocket Prep may not be able to connect to the Internet when running in the background.

Reported Issues