Published by Pocket Prep, Inc.

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Why should I report an Issue with CSCP Pocket Prep?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pocket Prep, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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CSCP Pocket Prep Customer Insights

1. But when it doesn't work, it's worthless...This is a must have for any APICS exam, the format is awesome, and I recommend it to anyone interested in passing the APICS exams at one sitting.The practice questions really helped with last minute study and it was a confidence booster leading up to the exam.so far so good.

2. i really.enjoy that app creators are using the APICS definitions and terms and implementing them into the practice exams.I love the functionality but hate that it costs so much to get the premium version!Little content for free.

3. I think that cost of upgradation should be minimized little bit so that it it can be affordable for students as well as middle class people.Great practice run for the exam.

4. Apics is expensive enough, cost is highI think that this is too much effective as well as beneficial for the participants who are taking preparation for the final examination of CSCP.

5. After the last update (April 13, 2020) the app won't open on my phone.

6. It just stays on the Pocket Prep loading screen.

7. Super useful study tool.

8. Definitely helps.I can't reset my password through the app.

9. Before that though, great app.

10. $70.00 for premium.

Steps to Troubleshoot & Fix CSCP Pocket Prep Issues

1. Fix CSCP Pocket Prep Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CSCP Pocket Prep: Restarting the app will resolve most errors.
  2. Update the CSCP Pocket Prep App. Here is how:
    1. On Android goto PlayStore » Search for "CSCP Pocket Prep" » Open CSCP Pocket Prep » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CSCP Pocket Prep » click "UPDATE".
  3. Clear CSCP Pocket Prep app cache: Clearing cached data will force your app to retrieve the latest data directly from CSCP Pocket Prep servers.
    1. On Android, goto Settings » Apps » Select "CSCP Pocket Prep" » click Storage » click "Clear Cache".
  4. Check CSCP Pocket Prep app permissions. If any of these permissions required to use your device's features are disenabled, CSCP Pocket Prep might not work.
  5. Uninstall and reinstall CSCP Pocket Prep. If nothing else has worked, completely uninstall CSCP Pocket Prep then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CSCP Pocket Prep not working


2. Fix CSCP Pocket Prep Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CSCP Pocket Prep be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CSCP Pocket Prep not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CSCP Pocket Prep may not be able to connect to the Internet when running in the background.

Reported Issues