Contact CISA Pocket Prep Customer Service

Why should I report an Issue with CISA Pocket Prep?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Pocket Prep, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Though it might be a good practice for us auditors to read the questions carefully and apply critical thinking when doing the test questions.After a great experience with their CISSP app, I'm now a loyal customer! This app so far has excellent practice question quality and explanations so far.

2. The explanation of answers and reference indications is also good.The questions do not resemble the official ISACA practice questions and are not likely aligned to the exam.

3. Unfortunately, that would require SMEs to write the questions, not simply pulling facts out of the text to see if you'd memorized them.Waste of money as a source of CISA Exam practice.

4. It should be asking questions that test your understanding of the knowledge of domain concepts rather than simple facts.

5. The information they provide is at least understandable.Sample questions are really good.

6. Kindly fix the problem.Poor questions and terrible explanations.

7. Tha sample questions look good though.

8. However you will find some annoying typos in the questions which will be misleading.

9. The questions asked here are vague and poorly worded.

10. For example, you will find a statement that says a semi qualitative analysis does not exist.

11. Amazing, you have time to defend your product, but no time to fix the problemsI am not able to save my exam score or change any setting.

1. Fix CISA Pocket Prep Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CISA Pocket Prep: Restarting the app will resolve most errors.
2. Update the CISA Pocket Prep App. Here is how:
   1. On Android goto PlayStore » Search for "CISA Pocket Prep" » Open CISA Pocket Prep » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CISA Pocket Prep » click "UPDATE".
3. Clear CISA Pocket Prep app cache: Clearing cached data will force your app to retrieve the latest data directly from CISA Pocket Prep servers.
   1. On Android, goto Settings » Apps » Select "CISA Pocket Prep" » click Storage » click "Clear Cache".
4. Check CISA Pocket Prep app permissions. If any of these permissions required to use your device's features are disenabled, CISA Pocket Prep might not work.
5. Uninstall and reinstall CISA Pocket Prep. If nothing else has worked, completely uninstall CISA Pocket Prep then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CISA Pocket Prep not working

2. Fix CISA Pocket Prep Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CISA Pocket Prep be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CISA Pocket Prep not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CISA Pocket Prep may not be able to connect to the Internet when running in the background.