Published by Pocket FM on Nov 6, 2023

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Why should I report an Issue with Pocket Novels?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pocket FM to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Pocket Novels Customer Insights

1. Over-all this app is amazing ❤️Overall experience is great, but I would recommend that there should be option where readers can interact with the writer,like where the readers can be updated easily , something like you tube community options or something which other novel writing apps provide , it will make the readers to have a bond between themThis is a good platform for readers, but for creators, it is very bad.

2. As a writer, I am very satisfied by using it.Actually I'm using this app from one month and I like this app nd i heard a lot of person says that it was free before and now it has coins but I feel good 😂when it's free i didn't come on this app bcoz after that coin system will come n kick me from this app bt ya overall it's a good app when u feel bore we don't need to make a friend, or being in toxic relationship if we are feeling bore...n my problem is I'm reading nd suddenly app is going to close and I'm not clicking for free coins bt adI was surprised to find so many stories on here.

3. It has been 1 year of listening and reading by Pocket Novel Reader and Pocket Fm It was a great experience Its Stories are Genuinely Amazing I am glad that it is still maintaining the appropriate position by giving best stories and those who are reading my Review I recommend you and assure to be delivered best stories by Pocket Novel Reader .

4. I have been on this platform for almost 10 months and it was great experience I really like this platform, sometimes it becomes an issue regarding payment pending and writing but they solve the problem very quickly....❤️Most amazing app, I have almost six months experience with this app and i have never face any problem by using this app .

5. My experience till date has been almost 10 months while writing on this platform, till now I have written three novels, till date I have got a single payment pending.

6. My novel has far better reviews more numher of chapters and far more number of readers still it is not showing in search results and they featured those novels with 0 reviews and readers and chapters in top 50 Romantic novel categorie.

7. I am writing you here because you didn't provide any customer support.No doubt that this is a great application.

8. While there are many novels which have neither good views, nor ratings and They are also incomplete, yet the shows are done.There is no doubt that this is a great app.

9. Disappointed!There's no doubt it's a great application for readers and writers .

10. for reading and writing novels but I faced some issues with this.

11. It has given a lot of challenges to the writers and is also a good platform.

Steps to Troubleshoot & Fix Pocket Novels Issues

1. Fix Pocket Novels Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Pocket Novels: Restarting the app will resolve most errors.
  2. Update the Pocket Novels App. Here is how:
    1. On Android goto PlayStore » Search for "Pocket Novels" » Open Pocket Novels » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pocket Novels » click "UPDATE".
  3. Clear Pocket Novels app cache: Clearing cached data will force your app to retrieve the latest data directly from Pocket Novels servers.
    1. On Android, goto Settings » Apps » Select "Pocket Novels" » click Storage » click "Clear Cache".
  4. Check Pocket Novels app permissions. If any of these permissions required to use your device's features are disenabled, Pocket Novels might not work.
  5. Uninstall and reinstall Pocket Novels. If nothing else has worked, completely uninstall Pocket Novels then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pocket Novels not working

2. Fix Pocket Novels Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Pocket Novels be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pocket Novels not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pocket Novels may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Sir i have not received the payment for my 2 novels.reply ASAP

    — by Subarna giri 1 year ago

  • I am unable to unlock chapters for 3 coins. It keeps giving me the option to unlock multiple chapters. It is very inconvenient and annoying. How do I unlock a single chapter?

    — by Huh 1 year ago

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