Contact Pluralsight Skills Customer Service

Why should I report an Issue with Pluralsight Skills?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Pluralsight to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Some of the issues I've had: 1) Videos will randomly crash to the pluralsight title screen, 2) clips randomly restarting from beginning, 3) videos automatically restart on my phone once I stop castingIf I were able to give fractional stars I would have rated this app about 4.8. The service so far, for me, is a solid 5 stars, but the app itself is a little clunky.

2. The app needs to be tested against other forms of playback devices to make sure it works.When the video is being played, once minimize the current video window (click the down arrow at the top), the whole window just disappeared with audio is still playing.... there is no way to bring the course playing window back.

3. I really enjoy being able to watch Pluralsight courses from the comfort of my sofa.[Update 2021-05-09: critical issues not fixed almost 2 years later.

4. Another example: Earlier today, I paused playback on a course, came back several hours later, and Chromecast w/ Google TV had booted to recovery screen with messaging about an unstable application.

5. The only remedy was going into the Google TV system menu to perform a "Force stop" of the Pluralsight Application.

6. Give it a try!I love PluralSight, but the only time I use this app is to watch on my Chromecast, and I've found this experience to be unusable at times.

7. The app is also inconsistent in helping you resume your course when resuming.I've tried to learn from Pluralsight in the past and just didnt care enough to go past skin deep.

8. Performance and latency issues are not a problem for me (and I'm using a relatively unreliable connection) however there are a couple of quality of life issues I've noticed.

9. When casting with this, only the Pluralsight logo appears on the screen, no audio, and play/pause buttons are nonresponsive.

10. It so such strange and unexpected.Been using this App on Chromecast w/ Google TV for a few weeks.

11. I've loved Pluralsight for years! Excellent instructors, and the skills, paths and evaluations are great.

1. Fix Pluralsight Skills Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pluralsight Skills: Restarting the app will resolve most errors.
2. Update the Pluralsight Skills App. Here is how:
   1. On Android goto PlayStore » Search for "Pluralsight Skills" » Open Pluralsight Skills » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pluralsight Skills » click "UPDATE".
3. Clear Pluralsight Skills app cache: Clearing cached data will force your app to retrieve the latest data directly from Pluralsight Skills servers.
   1. On Android, goto Settings » Apps » Select "Pluralsight Skills" » click Storage » click "Clear Cache".
4. Check Pluralsight Skills app permissions. If any of these permissions required to use your device's features are disenabled, Pluralsight Skills might not work.
5. Uninstall and reinstall Pluralsight Skills. If nothing else has worked, completely uninstall Pluralsight Skills then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pluralsight Skills not working

2. Fix Pluralsight Skills Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pluralsight Skills be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pluralsight Skills not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pluralsight Skills may not be able to connect to the Internet when running in the background.