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Why should I report an Issue with Level Up! - Yoyo and Skill Toy?

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About Level Up! - Yoyo and Skill Toy

1. Now including integration with our kendama trick library so you can use the app and Level Up! to master yoyo and kendama tricks and shop for all the yoyo and kendama supplies you need.

2. This app is designed to help you learn how to yoyo and features in-depth tutorials on hundreds of yoyo tricks. *Internet connection required.

3. Videos also contain details about the recommended yoyo for learning the trick and make it easy for users to purchase that yoyo and browse our store for other products.

4. Users can sign up or login to Level Up! to track progress and plan what tricks to learn next.

5. Learn how to yo yo on your favorite device. The YoYoTricks. com Android app allows user to quickly find any YoYoTricks. com video they want and stream it live.

6. It features a brand new interface and complete integration with our all new learning system, Level Up!.

7. Sign up or login to Level Up! to track your progress and improve your skill.

8. Browse tricks, download videos, and buy Yoyos and accessories.

9. This is a complete redesign of the official YoYoTricks. com Android App.

10. Download this app to learn everything you need start yo-yoing.

11. For more information about YoYoTricks.

Level Up! Customer Insights

1. Some missing features/bugs include: no picture in picture playback, no audio continuing to play when I close the app, no double tap to go forward or backward, no dark mode, videos looping despite having "Auto Play Videos" unchecked.Wow! I am blown away with the new update! The app was great before, having all of the essential tricks any yo-yo master would need to learn, but now you can download videos and do level up right in the app! Now it is super easy to learn any trick anywhere, even if you don't have service (provided you download the video of course).

2. The video navigation is a little difficult, I've been going in order but sometimes it feels like there's a few trick videos missing.

3. A few suggestions I have are an open in browser button for the shop, so we can use our auto fill settings for checkout, and some kind of a-b loop setting in the video player, to make it easier to rewatch a specific section of a tutorial.Content of this app is fantastic.

4. I recommend this app for anyone who is going into yo-yoing or looking to improve their skills.I love the videos and the whole Level Up Concept but the app doesn't work very well on my phone.

5. Navigating the app is a little clunky since none of the playlists are immediately available without clicking around, but that's a non-issue once you figure it out.It's a good app, it was a little hard to figure outnat first, but once you figure out where the tabs are, it's pretty easy and helpful to learn new tricks.

6. Also would be nice to say if they installed a unresponsive bearing on the yoyo or can it be done on a responsive yoyoIt's a great app with a ton of tricks to learn, plus the break down of most tricks is in depth.

7. The videos waste no time yet are fun and super easy to learn from.

8. I think this is great tool, but it performs terribly so I'm not convinced it will lead the way for younger players.Nearly perfect Everything about the app is fantastic except for a video bug I've ran into recently.

9. If you want to learn to throw, this is a great option! The Level up system is well done and fun.

10. (The Sage rocks!)The actual content of the app is great, with a bunch of tutorials for anything you'd care about getting started with the hobby.

11. I made an account to get started, but hitting the heart to put a trick into my Level Up tab took several presses to get it to respond.

Steps to Troubleshoot & Fix Level Up! Issues

1. Fix Level Up! Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Level Up!: Restarting the app will resolve most errors.
  2. Update the Level Up! App. Here is how:
    1. On Android goto PlayStore » Search for "Level Up!" » Open Level Up! - Yoyo and Skill Toy » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Level Up! » click "UPDATE".
  3. Clear Level Up! - Yoyo and Skill Toy app cache: Clearing cached data will force your app to retrieve the latest data directly from Level Up! servers.
    1. On Android, goto Settings » Apps » Select "Level Up! - Yoyo and Skill Toy" » click Storage » click "Clear Cache".
  4. Check Level Up! app permissions. If any of these permissions required to use your device's features are disenabled, Level Up! might not work.
  5. Uninstall and reinstall Level Up!. If nothing else has worked, completely uninstall Level Up! then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Level Up! not working


2. Fix Level Up! Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Level Up! be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Level Up! not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Level Up! may not be able to connect to the Internet when running in the background.

Reported Issues