Published by ChineseSkill - Learn Chinese Offline App on Nov 22, 2024

Report an issue with Learn Chinese.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Learn Chinese - ChineseSkill?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ChineseSkill - Learn Chinese Offline App to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Learn Chinese - ChineseSkill image 1 contact Learn Chinese - ChineseSkill image 2

Learn Chinese Customer Insights

1. Would definitely recommend this app to anyone beginning to learn Mandarin Chinese! And I'm looking forward to sharing in this learning experience with him! 👦 👩💓I was enjoying this app because it taught me a lot, and included immersion, all for free.

2. Chinese Skill's pronunciation is slower and easier to understand, and it has the most important feature when learning a language - Writing.

3. you'll be learning all the does and don't of the language (it's well written), since it's a tonal language, you'll be speaking it from the back of your throat to get a tone/sound close enough to sound like a Chinese person/(han guo ren).

4. I recommend this to all new learners.This app is really great! English is my first language, so I have had difficulty with learning Mandarin in the past, especially with flash card apps.

5. Goodbye, there are other apps to use.I just got through the first level and so far I love it! It helps with writing, reading, speaking, and listening in Chinese.

6. All in all... however, I'm having fun with it and it helps when you're new like me.I've tried many language learning apps, and this is my favorite tool for learning Mandarin.

7. Practices speaking, listening, reading, and writing, and at a pace appropriate for those who find learning new languages almost impossible.

8. I've tried many language programs, but this one is by far the best and really understands the learner's needs.Wow! Very impressed by this totally free learning app.

9. It is good all around for any Chinese language learner... although I am a beginner, so I can't say how it is for advanced speakers yet.I've had this app for a couple years and it was good when I got it, but over the years they have updated a lot and it's even better than before.

10. Staying functional is a must, if your not reading a book, then learning a language is quite a rewarding way to get more out of your time:)Reinforces everything.

11. However, if you are only trying to learn to speak and understand spoken Chinese you can fly through this part and only take a few seconds to write each character.

Steps to Troubleshoot & Fix Learn Chinese Issues

1. Fix Learn Chinese Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Learn Chinese: Restarting the app will resolve most errors.
  2. Update the Learn Chinese App. Here is how:
    1. On Android goto PlayStore » Search for "Learn Chinese" » Open Learn Chinese - ChineseSkill » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Learn Chinese » click "UPDATE".
  3. Clear Learn Chinese - ChineseSkill app cache: Clearing cached data will force your app to retrieve the latest data directly from Learn Chinese servers.
    1. On Android, goto Settings » Apps » Select "Learn Chinese - ChineseSkill" » click Storage » click "Clear Cache".
  4. Check Learn Chinese app permissions. If any of these permissions required to use your device's features are disenabled, Learn Chinese might not work.
  5. Uninstall and reinstall Learn Chinese. If nothing else has worked, completely uninstall Learn Chinese then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Learn Chinese not working


2. Fix Learn Chinese Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Learn Chinese be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Learn Chinese not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Learn Chinese may not be able to connect to the Internet when running in the background.

Reported Issues