Published by PlayDate Digital Inc.

Report an issue with My Little Pony.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with My Little Pony: Power Ponies?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PlayDate Digital Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact My Little Pony: Power Ponies image 1 contact My Little Pony: Power Ponies image 2

My Little Pony Customer Insights

1. this game is great but a little bit boring because you just look at a book and you just dress up ponys.Very cute but should include more stories than just one.Everything is good for the game i like dressing up the ponyes.I like this game it's so good and I luv it thank uMy talking tom friends is cooler than this gameFor all that say ponys it's actually poniesI like this game coolBest game everI have a pop itThis is a book and should be in the book section not game section.

2. As a game very disappointed.

3. As a book I'd give it 5 stars.

Steps to Troubleshoot & Fix My Little Pony Issues

1. Fix My Little Pony Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Little Pony: Restarting the app will resolve most errors.
  2. Update the My Little Pony App. Here is how:
    1. On Android goto PlayStore » Search for "My Little Pony" » Open My Little Pony: Power Ponies » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Little Pony » click "UPDATE".
  3. Clear My Little Pony: Power Ponies app cache: Clearing cached data will force your app to retrieve the latest data directly from My Little Pony servers.
    1. On Android, goto Settings » Apps » Select "My Little Pony: Power Ponies" » click Storage » click "Clear Cache".
  4. Check My Little Pony app permissions. If any of these permissions required to use your device's features are disenabled, My Little Pony might not work.
  5. Uninstall and reinstall My Little Pony. If nothing else has worked, completely uninstall My Little Pony then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Little Pony not working


2. Fix My Little Pony Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Little Pony be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Little Pony not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Little Pony may not be able to connect to the Internet when running in the background.

Reported Issues