Contact Trans Customer Service

Why should I report an Issue with Transformers Rescue Bots: Dino?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PlayDate Digital Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The story itself can be viewed elsewhere online so, this is not worth the download cost.It is a good game the only problem is that it's too short for my taste but it is good for kids and you can even help kids learn how to read I like that you can paint and take a picture with your favorite dinobot I will recommend buying it for kids ⭐⭐⭐freezes so much you can't even play it.

2. Don't bother, download an unofficial dinosaur robot game with actual gameplay insteadKeeps freezing child very disappointed, would give no stars if could.

3. The story is short the button pressing doesnt work and the story gets stuck in the middle.

4. really cute concept, shame it doesn't work.Not a game, nothing interactive, this is an absolute joke.

5. Will be appling for refundFreezes so much that you cant play it! My son was super upset as he was excited to play the game.

6. This is a story with 5x coloring pages and a photo frame for taking a pic with your fav dino bot.

7. I would like a refund!Not working when trying to transform Blades at the end of the gameVery bad experience the app hangs all the time.

8. Want a refund.I paid money for this app and it keeps freezing on the same screen.

9. Also it should at least work.Not a game.

10. It's not a lot but for 2.99 I expect more than 1 story.

11. waste of money and time.

1. Fix Trans Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Trans: Restarting the app will resolve most errors.
2. Update the Trans App. Here is how:
   1. On Android goto PlayStore » Search for "Trans" » Open Transformers Rescue Bots: Dino » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Trans » click "UPDATE".
3. Clear Transformers Rescue Bots: Dino app cache: Clearing cached data will force your app to retrieve the latest data directly from Trans servers.
   1. On Android, goto Settings » Apps » Select "Transformers Rescue Bots: Dino" » click Storage » click "Clear Cache".
4. Check Trans app permissions. If any of these permissions required to use your device's features are disenabled, Trans might not work.
5. Uninstall and reinstall Trans. If nothing else has worked, completely uninstall Trans then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Trans not working

2. Fix Trans Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Trans be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Trans not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Trans may not be able to connect to the Internet when running in the background.