Contact Little Fox Chinese Customer Service

Why should I report an Issue with Little Fox Chinese?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of LITTLE FOX INC. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. However, paying for the premium app offers a worse experience than just using the website for free - the website has the texts of each video in a printable storybook format, but the app has the video text in non-selectable plain text, not linked to a dictionary.

2. When I try to open the app it crashes before it loads.Looks like there are some problems... Does not function, directs me to install the updated version continuously 🤦This app doesn't even work.

3. The problem seems to only exist on the app though, when I open the website I can still view the videos without any problem.. Can anyone tell me why is this happening? And how to fix this?Very good quality videos.

4. Hopefully more people get to know about this.No subscription no content You can open all the songs, stories... in PREVIEW MODE, which will end with in 60 seconds.

5. Please give me back the money if no response from youI don't know what's happening, I bought the subscription 3 days back but now it says I don't have any subscription.

6. Pinyin can't be toggled on/off.The app didn't activate my account after I paid the subscription.

7. When I open it it's just a blank white screenIt doesn't load.

8. As it is, it only has pretty limited use unfortunately.Doesn't work on my device (honor 10 lite).

9. The videos are excellent, entertaining and engaging and with nice animations.

10. Reading speed is just right for young kids, and stories are split into bite-size parts.

11. Too bad, it asks for registration and when logged in, you can't even watch longer than 1 min.This app would totally be worth it if it had all the features that are available via any web browser.

1. Fix Little Fox Chinese Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Little Fox Chinese: Restarting the app will resolve most errors.
2. Update the Little Fox Chinese App. Here is how:
   1. On Android goto PlayStore » Search for "Little Fox Chinese" » Open Little Fox Chinese » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Little Fox Chinese » click "UPDATE".
3. Clear Little Fox Chinese app cache: Clearing cached data will force your app to retrieve the latest data directly from Little Fox Chinese servers.
   1. On Android, goto Settings » Apps » Select "Little Fox Chinese" » click Storage » click "Clear Cache".
4. Check Little Fox Chinese app permissions. If any of these permissions required to use your device's features are disenabled, Little Fox Chinese might not work.
5. Uninstall and reinstall Little Fox Chinese. If nothing else has worked, completely uninstall Little Fox Chinese then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Little Fox Chinese not working

2. Fix Little Fox Chinese Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Little Fox Chinese be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Little Fox Chinese not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Little Fox Chinese may not be able to connect to the Internet when running in the background.