Published by Cool Launcher App Team on Dec 8, 2024

Report an issue with Smile Launcher.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Smile Launcher?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cool Launcher App Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Smile Launcher Customer Insights

1. And I would love it if the Google news feed page was added to the homescreen so that a left swipe from the homescreen gets us our news feed.PLEASE FIX!! We are NO LONGER allowed to add icons to the Dock! (So, I loaded my 5 FOREVER FAVORITE DOCK ICONS onto my desktop, trashed any other desktop panels, DELETED HAVING A DOCK, and moved my Icons to the BOTTOM of the page, LOCKING EVERYTHING -- to unfortunately creating a makeshift "Dock"!) ***HOWEVER, BY LOCKING MY DESKTOP SO AS NOT TO LOSE MY "DOCK" ICONS, WAS NO LONGER ABLE TO ACCESS THE COOL Q TOOLBAR TO DISPLAY THE WIDGETS ON MY PHONE!!!! Seriously?!?😖 Developers -->> PLEASE FIX!!!Nice clean interface on themes but not many to choose from and they are more childlike in design and none of them are very attractive, kind of boring to scroll through.

2. This launcher has the premium features unlocked,the icons are good looking and the ui is smooth with tons of animations to play with.My only wish would be if they added lock device to actions for the double tap gesture so by double tapping on the empty portion on the scree n it locks the device.

3. Will add the final rating button should I establish causes of the aforesaid anomaliesHorrible app! Don't bother! The lag time is ridiculous! Writing the code for this app would probably be quicker than the app itself! What a joke!!!😁 The themes and wallpapers look cheap and are more for kids.

4. I've got 3 currently downloaded, and this one is def my favorite!A very good app but...I would have given it 5 stars but ur ads is too much on a norms launchers are not supposed to be carry ads at all so becos of that i rate it bad very bad haba anytime u want to open icon ads will pop up na so owna dey do for hereHonestly this is the best app I have ever used.

5. I'm enjoying Cool Q so far! They're are ads that pop up from time to time, but nothing crazy like Go also started doing that was a big reason for me deciding to no longer use an add on Launcher.

6. However when you use the app draw search box and type the name of the app you want you then cannot hold down on an app from the presented list to bring up a menu from which to select items such as uninstall.

7. Also the sorting function doesn't function when sorted by latest and or earliest installer.It's a nice Launcher and have used it for just one hour.

8. But recently I am not able to add icons to the dock.

9. I've always used "Go Launcher", but when they started charging for so much stuff, I just didn't feel like it was worth it.

10. If you are tired of how your phone looks then this is the app for you.I think the ads are gone so I'm changing my rating and I'll change it again if I find out that I'm wrong about the ads being gone.

11. Please help fix.Arguably the best launcher on the play store.

Steps to Troubleshoot & Fix Smile Launcher Issues

1. Fix Smile Launcher Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Smile Launcher: Restarting the app will resolve most errors.
  2. Update the Smile Launcher App. Here is how:
    1. On Android goto PlayStore » Search for "Smile Launcher" » Open Smile Launcher » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smile Launcher » click "UPDATE".
  3. Clear Smile Launcher app cache: Clearing cached data will force your app to retrieve the latest data directly from Smile Launcher servers.
    1. On Android, goto Settings » Apps » Select "Smile Launcher" » click Storage » click "Clear Cache".
  4. Check Smile Launcher app permissions. If any of these permissions required to use your device's features are disenabled, Smile Launcher might not work.
  5. Uninstall and reinstall Smile Launcher. If nothing else has worked, completely uninstall Smile Launcher then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Smile Launcher not working


2. Fix Smile Launcher Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Smile Launcher be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Smile Launcher not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Smile Launcher may not be able to connect to the Internet when running in the background.

Reported Issues