Contact PinkCab Passenger Customer Service

Why should I report an Issue with PinkCab Passenger?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PinkCab LTD to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With PinkCab, you just tap to request a ride with a reliable female driver, and it’s easy to pay with cash, PayPal or credit card. - Drivers are personally vetted and selected by PinkCab through an in-person interview and driving session. - Drivers are also offered training sessions, so they are best equipped with resources and techniques to ensure safety during the ride. - Riders are verified through the app before we activate their account. - 24/7 real-time monitoring and private security - rides are tracked to ensure your safety and provide the best possible experience. - OTP feature - a rider is provided a special code in order to verify that the driver that comes to pick them up is the one they reached through the PinkCab app. - In APP chat and call system, which allows communication between rider and driver, without sharing any personal information. - Upon indication of any problem, PinkCab will immediately contact the rider or driver to resolve issues or dispatch the security company. - PinkCab SOS button.

2. This gives them the option to contact our 24/7 emergency service, police, or a predetermined emergency contact who will immediately receive a text message indicating you don’t feel safe in your ride and your location.

3. PinkCab also supports organisations and charities that stand behind women rights and empowerment and we donate a part of our income to their cause.

4. If what you want is to help you fellow women and your community, join one the fleet of drivers that use PinkCab.

5. With specialised features designed for women and children to have the most comfortable rides, we aim to improve lives through job creation, safe transportation and financial security.

6. PinkCab is driving women towards safety and empowerment.

7. Learn more and register in pink. cab or download the PinkCab Drivers app.

8. Our service is focused on the empowerment and safety of women.

9. No need to feel uncomfortable with a male driver.

10. Start to drive with a safe app that offers you the best fares.

11. There’s no need to wait for a taxi or bus.

1. Never able to upload the selfie which is required...or any other documents for that matter... An app for women should be alot safer than this!!! Left me stranded at ungodly hours in the morning....Very Disappointed!!!I've downloaded the app but my account has been under review for over 2 weeks.

2. On numerous occasions I have compared it to other services and the price is always more by A LOT!The app never worked for me, and always tild me my account was expired or couldnt had passowrd problems... Even when I clicked on the link in the email sent it told me my account didnt exist but never allowed to to re-register.

3. I'm very anxious to use PinkCab after having a terrifying Uber experience and would love to share a positive review to other women but need to be able to try it first.Total waste of time.

4. I downloaded since 9 this morning, it's now 3 in the afternoon and the account still isn't verified! But I needed the taxi for 10 30...sort out all yuh self.

5. Very hard to move the map and zoom in to the desired location.Is this business still up and running cause I tried to reset my password and kept getting a error message.

6. Its realy unfortunate sinceI need taxi service quite often for businessThis is absolutely the worst app in the history...It sticks alotttt.

7. I kept getting error messages whenever I tried to upload a form of ID.

8. It's been days and my account still has not been verified.

9. Fix it or risk losing your customers.Out of all the cab services that are available in Trinidad, this one is the most expensive.

10. Good service but how will I get to use the service if the app does not function as it should.Excellent service but the app is horrid.

11. Yes the app itself is slow and it sticks, but it works, and the service is absolutely amazing.

1. Fix PinkCab Passenger Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PinkCab Passenger: Restarting the app will resolve most errors.
2. Update the PinkCab Passenger App. Here is how:
   1. On Android goto PlayStore » Search for "PinkCab Passenger" » Open PinkCab Passenger » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PinkCab Passenger » click "UPDATE".
3. Clear PinkCab Passenger app cache: Clearing cached data will force your app to retrieve the latest data directly from PinkCab Passenger servers.
   1. On Android, goto Settings » Apps » Select "PinkCab Passenger" » click Storage » click "Clear Cache".
4. Check PinkCab Passenger app permissions. If any of these permissions required to use your device's features are disenabled, PinkCab Passenger might not work.
5. Uninstall and reinstall PinkCab Passenger. If nothing else has worked, completely uninstall PinkCab Passenger then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PinkCab Passenger not working

2. Fix PinkCab Passenger Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PinkCab Passenger be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PinkCab Passenger not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PinkCab Passenger may not be able to connect to the Internet when running in the background.