Contact 蒙恬筆 Lite Customer Service

Why should I report an Issue with 蒙恬筆 Lite - 繁簡合一中文辨識?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Penpower Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. please fix asapAfter update it crashed and no longer work..... please get it fixed asapwhy not able write in chinese, pinyin and writting pad not working in Lite version?It only work for a short time then you have to buy full versionInitially, you can use it.

2. For a sudden, it stopped working and wanted me to buy a full version? What is going on?I just downloaded lite version and handwrote a few days.It poped up a message asking to buy full version.

3. This app forces me to type 2 spaces after 1 English word, otherwise, 2 words connect each other with no space in between.

4. Is there a way to make it function normally in the address bar like the other apps do?Hi I have used this FreeWriter Lite for many months now.

5. Asked me to pay for full version.

6. However, I used to type key words in Chrome browser address bar searching the answers in Engish.

7. Now ask me to pay for full version again.

8. I will find a free one.after the update 2020jan31, keep stopping and I am forced to revert to default app.

9. so upsetI used Free writer lite for a while.

10. I emailed the email u provided it doesnt even work.

11. I have paid already like 2-3 times and notice this app is actually just shd be one time purchase.

1. Fix 蒙恬筆 Lite Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 蒙恬筆 Lite: Restarting the app will resolve most errors.
2. Update the 蒙恬筆 Lite App. Here is how:
   1. On Android goto PlayStore » Search for "蒙恬筆 Lite" » Open 蒙恬筆 Lite - 繁簡合一中文辨識 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 蒙恬筆 Lite » click "UPDATE".
3. Clear 蒙恬筆 Lite - 繁簡合一中文辨識 app cache: Clearing cached data will force your app to retrieve the latest data directly from 蒙恬筆 Lite servers.
   1. On Android, goto Settings » Apps » Select "蒙恬筆 Lite - 繁簡合一中文辨識" » click Storage » click "Clear Cache".
4. Check 蒙恬筆 Lite app permissions. If any of these permissions required to use your device's features are disenabled, 蒙恬筆 Lite might not work.
5. Uninstall and reinstall 蒙恬筆 Lite. If nothing else has worked, completely uninstall 蒙恬筆 Lite then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 蒙恬筆 Lite not working

2. Fix 蒙恬筆 Lite Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 蒙恬筆 Lite be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 蒙恬筆 Lite not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 蒙恬筆 Lite may not be able to connect to the Internet when running in the background.