Published by Paytomat

Report an issue with Paytomat Wallet.
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Why should I report an Issue with Paytomat Wallet: Bitcoin, Ethereum, EOS, tokens?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Paytomat to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Paytomat Wallet: Bitcoin, Ethereum, EOS, tokens image 1 contact Paytomat Wallet: Bitcoin, Ethereum, EOS, tokens image 2

Paytomat Wallet Customer Insights

1. I love them.It is perfect wallet.... I liked the bitpay purse for a long time because it has small commissions well but it is not possible to convert between currencies and also does not support many currencies .... Now this purse best purse configuration in terms of services and small commission I recommendThe Mnemonic phrase seed test is useless.

2. I made few reinstall attempts on different devices, but without positive result: 'SOMETING WENT WRONG' messageThis wallet is so comfortable, and very simple for use! There are a lot of tokens and important cryptocurrency.At least it is working :).

3. I don't have time for such stress..they are thousands of available & good crypto wallet app for me to choose and use.Love this wallet.Simple easy and nice interface.

4. I tried it twice & couldn't proceed with the Registration process because of it.. Immediately uninstall paytomat wallet from my phone.

5. It is great to be integrated inside paytomat wallet.Today after reinstallation i discovered paytomat wallet stops working at all.

6. I really like the app and the 2allet is perfect it needs to adopt more coin naitively but adding EOS & ERC20 like a dream.

7. Smooth actions very well put together app thank you to the whole team but exspecially to the programmers & Development team.

8. Bravo everyone!simple and nice interface to use.

9. Horrible registration procedure but nice looking GUI.

10. also secure and safe way to protect our currencies.

11. Highly appreciated to add tron coin (trx).

Steps to Troubleshoot & Fix Paytomat Wallet Issues

1. Fix Paytomat Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Paytomat Wallet: Restarting the app will resolve most errors.
  2. Update the Paytomat Wallet App. Here is how:
    1. On Android goto PlayStore » Search for "Paytomat Wallet" » Open Paytomat Wallet: Bitcoin, Ethereum, EOS, tokens » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Paytomat Wallet » click "UPDATE".
  3. Clear Paytomat Wallet: Bitcoin, Ethereum, EOS, tokens app cache: Clearing cached data will force your app to retrieve the latest data directly from Paytomat Wallet servers.
    1. On Android, goto Settings » Apps » Select "Paytomat Wallet: Bitcoin, Ethereum, EOS, tokens" » click Storage » click "Clear Cache".
  4. Check Paytomat Wallet app permissions. If any of these permissions required to use your device's features are disenabled, Paytomat Wallet might not work.
  5. Uninstall and reinstall Paytomat Wallet. If nothing else has worked, completely uninstall Paytomat Wallet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Paytomat Wallet not working


2. Fix Paytomat Wallet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Paytomat Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Paytomat Wallet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Paytomat Wallet may not be able to connect to the Internet when running in the background.

Reported Issues