Contact Inspira Customer Service

Why should I report an Issue with Inspira Mobile™?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PayFlex Systems USA, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Inspira Financial, formerly known as PayFlex, is a provider of health, wealth, retirement, and benefit solutions.

2. Simply scan a barcode of a product to see if it may be eligible under your plan. Visit inspirafinancial. com, click “Log in” and select “Set up account” to get started.

3. The Inspira app helps you make decisions for your health and wealth journey, with ease.

4. You have the control and flexibility to manage your Inspira accounts in real-time.

5. To log in to the app, you’ll use the same username and password you use on our website.

6. You can log in securely with a verification code, touch ID fingerprint, Face ID and PIN code.

1. is when you click "go to website" (to very slowly load some version of the web interface because the functionality is not in the mobile app) The back button in the app goes back to the main screen and you have to wait for everything to load click "go to website" again drill down to;all over again each time, again very slow! Maybe test functionality from a user perspective? Transaction descriptions and statuses are very strange.It's basic.

2. Items continue showing in the To-Do section, even though one has previously taken care of them; I have items from previous years still showing on the list! I feel they should give you the option of receiving notifications from them via text as well as email.

3. Additionally after entering the verification code (once received) into the app, it displayed an error and locked out my account!!! Now into 1 hour of time spent on calling their support team.

4. Their customer service representatives are very helpful thankfully.Dismal--after installing the APP, the verification process asks to send it to you via email or text.

5. I, for one, do not have time to look at years' accumulations of emails! They've frozen the use of my card several times because I didn't see their requests for further details.Very limited functionality.

6. This is normal & expected, however it did not work at 1st with text and again did not work sending an email at different attempts.

7. The account information on the app is nowhere close to being correct, and uploading documents is no longer user friendly.

8. Also you can't switch back & forth from other apps without this one reloading every time you go back to it, which is annoying.This is the worst financial app I've ever used.

9. Sometimes works fine to submit claims, other times claims will show as 'pending,' then just disappear after a while with no explanation and it's as if you never did it at all.

10. For example, filing a claim is a great and useful feature.

11. One section says you've verified your purchases and another says they've been denied but no information as to why or what paperwork they are looking for.

1. Fix Inspira Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Inspira: Restarting the app will resolve most errors.
2. Update the Inspira App. Here is how:
   1. On Android goto PlayStore » Search for "Inspira" » Open Inspira Mobile™ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Inspira » click "UPDATE".
3. Clear Inspira Mobile™ app cache: Clearing cached data will force your app to retrieve the latest data directly from Inspira servers.
   1. On Android, goto Settings » Apps » Select "Inspira Mobile™" » click Storage » click "Clear Cache".
4. Check Inspira app permissions. If any of these permissions required to use your device's features are disenabled, Inspira might not work.
5. Uninstall and reinstall Inspira. If nothing else has worked, completely uninstall Inspira then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Inspira not working

2. Fix Inspira Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Inspira be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Inspira not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Inspira may not be able to connect to the Internet when running in the background.