Contact Paxful Customer Service

Why should I report an Issue with Paxful: Buy Bitcoin & Ethereum?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Paxful to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Users can buy and sell cryptocurrency using 450 payment methods, with or without a bank account, including via gift cards, debit and credit cards, bank transfers, and online wallets. - Industry-lowest rates for crypto sellers. - Scale your business by accepting global payments* Due to licensing and/or regulatory considerations, Paxful is not available in certain countries and in certain US states.

2. Please refer to this page for further information. * Due to licensing and/or regulatory considerations, Paxful is not available in certain countries and in certain US states.

3. Buy, sell, send, or receive Bitcoin (BTC), Tether (USDT), Ethereum (ETH), and USD Coin (USDC) directly to and from your free Paxful wallet. - Support for all major payment methods.

4. Please refer to our 'Unsupported Countries and States' page ( ) for further information.

1. He/she is requesting for people's phone numbers and sending malicious links to them and if they don't comply, they will delay the transaction this wasting one's time until the trade expires.

2. The only drawback is that, I have fat fingers.This app does not show the network fee when you're withdrawing BTC unlike other platforms and exchanges which allow users to calculate how much BTC it's going to be sent to the external wallet.

3. Please you guys should impose harsh punishments for people who try this like holding onto their coins and create a special platform to report them as it doesn't speak well of your platform.They stole my coins.

4. Just recently a seller redeemed my $450 razer gold card and told me the card is not good and when dispute started moderator awarded the coins to the seller.

5. I have replied to the help ticket and emails several times confirming this like y'all asked but no responseHoly moley, going through all the 1-star reviews for this app/website just reminds me of how absolutely incompetent the general public is.

6. Ads minimum set up time for payment is 30 mins means enough to have a window of opputunity for scammerz plus 2hrs waiting time before creating disputes.

7. Phone verification won't work and they refuse to release my coins without it.

8. External pests like middleman scammerz, phishing linkerz, coin lockerz, auto-payment modus and even the system itself has major issue.

9. Everything that you need to be able to find is right there, and its super easy to make transactions, beit buying or selling, as well as sending and receiving.

10. When you keep trying the app starts giving error notification paxful isn't responding...I will keep editing my review until u improve.

11. There's one where some guy is accusing them of being a scam because he lost his phone with his 2FA account and he can't login.

1. Fix Paxful Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Paxful: Restarting the app will resolve most errors.
2. Update the Paxful App. Here is how:
   1. On Android goto PlayStore » Search for "Paxful" » Open Paxful: Buy Bitcoin & Ethereum » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Paxful » click "UPDATE".
3. Clear Paxful: Buy Bitcoin & Ethereum app cache: Clearing cached data will force your app to retrieve the latest data directly from Paxful servers.
   1. On Android, goto Settings » Apps » Select "Paxful: Buy Bitcoin & Ethereum" » click Storage » click "Clear Cache".
4. Check Paxful app permissions. If any of these permissions required to use your device's features are disenabled, Paxful might not work.
5. Uninstall and reinstall Paxful. If nothing else has worked, completely uninstall Paxful then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Paxful not working

2. Fix Paxful Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Paxful be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Paxful not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Paxful may not be able to connect to the Internet when running in the background.