Published by Pawsh.app on Jun 2, 2024

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Why should I report an Issue with Pawsh: Book Dog Groomers?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pawsh.app to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Pawsh: Book Dog Groomers

1. An accident is something neither you nor the groomer would want to happen, but in the event of an accident, you need to make sure the financial aspect that comes with medical services to your pet will be covered.

2. Here at Pawsh, our mission is to provide your pet with superior grooming services brought right to your doorstep.

3. Pawsh is here in your community and offers superior pet grooming services including mobile pet grooming and house call pet grooming.

4. The specialized services we offer are provided by groomers who hold themselves to a high standard and strive to give the best experience possible.

5. Asking upfront about pricing for the things your pet will require in a session is an essential aspect of your groomer selection decision.

6. The amount of training a groomer has received can vary depending on where they learned and how they learned if they attended a school or went through an apprenticeship.

7. If all questions have been answered to your satisfaction, and you feel confident the groomer is someone you will quickly develop a good rapport with, book an appointment!

8. Ask around the community, ask your friends and family which groomer they depend on to deliver quality care.

9. If your dog has a temperament that is not typical for the breed due to a medical condition, make sure the groomer can accommodate this readily and easily.

10. We take our duty seriously to create an atmosphere that is calm and relaxing for your pet to be pampered within and for you, the pet owner, to enjoy watching them experience from start to finish.

11. Finding someone who cares for your dog’s maintenance and wellbeing, as well as someone who provides the particular services your pet requires, is paramount.

Pawsh Customer Insights

1. Is this a scam? ReportingI put a request, for mobile groomer , using the app , got a reply, saying there was one groomer in my area and to check the app , for more details, which nothing was there regarding any info, its been four days now still no response, not happy at all , especially since y'all have my credit card information on file , I tried numerous time to delete it , and its not allowing So I will not be using this app nor your service, so please kindly tell me how I can remove my credit card from your appI would really like to have the opportunity to browse through the groomers profiles and hand pick which ones to send my request to.

2. Won't let me delete card info or account.I booked an appointment and they were a no show with zero contact through the app.

3. First groomer charges my card weeks before the appointment and dissappears from the app without a word.

4. I have called and texted them several times over the last month to have my payment information removed and my account deleted, no response.U can't go back to enter or fix everything or anything.

5. My journey into the awfulness of this app began with receiving unwanted texts within minutes of signing up, and ended when I uninstalled the app after I got a dozen texts and appointments immediately after requesting an appointment.

6. This is understandable, however, there is no option to remove your payment info after the fact and no option to delete your account.

7. No charges should be made on my credit card for any service...Extremely scammy.

8. Problem is I can't delete my card or even the account itself in this case.

9. I texted support and I was left me "wait for groomer to respond".

10. I canceled that appointment and tried getting a new mobile appointment booked.

11. They literally got my card in their app forever now and I'm extremely uncomfortable with that at this point.Requested a mobile groom and day off it switched to in home.

Steps to Troubleshoot & Fix Pawsh Issues

1. Fix Pawsh Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pawsh: Restarting the app will resolve most errors.
  2. Update the Pawsh App. Here is how:
    1. On Android goto PlayStore » Search for "Pawsh" » Open Pawsh: Book Dog Groomers » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pawsh » click "UPDATE".
  3. Clear Pawsh: Book Dog Groomers app cache: Clearing cached data will force your app to retrieve the latest data directly from Pawsh servers.
    1. On Android, goto Settings » Apps » Select "Pawsh: Book Dog Groomers" » click Storage » click "Clear Cache".
  4. Check Pawsh app permissions. If any of these permissions required to use your device's features are disenabled, Pawsh might not work.
  5. Uninstall and reinstall Pawsh. If nothing else has worked, completely uninstall Pawsh then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pawsh not working


2. Fix Pawsh Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pawsh be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pawsh not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pawsh may not be able to connect to the Internet when running in the background.

Reported Issues