Published by Paulo Fernandes

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Why should I report an Issue with PrintAway?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Paulo Fernandes to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

PrintAway Customer Insights

1. Other apps don't need that and work just fine)It was working very fine till last week but now it gives me error message and unable to print message is XSRF TOKEN VALIDATION FAILED I tried everything but it's not working how to solve this problem or I shift to another appSuch a terrible thing that this app uses Google cloud ☁️ print since Google is terminating it, three days from now.

2. Already reinstall the app but error issue not yet resolve.Great app, allows me to print from my Xiaomi phone, unlike other cloud print apps! Google I'm looking at you...Was working great.

3. Why the need for wifi printer?When trying to print an error XSR token validation failed is reflected.

4. cannot print anything without it, including to the other in the next room.I am giving five stars, since I am grateful for all the years I used this application.

5. Now am getting the error: XSRF token validation fail when trying to print.

6. Found another app that WORKS!just a front end for Google cloud print.

7. Recently it stopped working, however my review will remain five, whether you correct the problem or not, since I am very grateful for this application for all these years.

8. Used to work, but now all you get is token validation failed.

9. Select print from phone.

10. I hope of course, you correct any problems.I see no reason for the app to ask for permission to access my contacts.

11. Info sends to pc where printer is connected by USB.

Steps to Troubleshoot & Fix PrintAway Issues

1. Fix PrintAway Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PrintAway: Restarting the app will resolve most errors.
  2. Update the PrintAway App. Here is how:
    1. On Android goto PlayStore » Search for "PrintAway" » Open PrintAway » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PrintAway » click "UPDATE".
  3. Clear PrintAway app cache: Clearing cached data will force your app to retrieve the latest data directly from PrintAway servers.
    1. On Android, goto Settings » Apps » Select "PrintAway" » click Storage » click "Clear Cache".
  4. Check PrintAway app permissions. If any of these permissions required to use your device's features are disenabled, PrintAway might not work.
  5. Uninstall and reinstall PrintAway. If nothing else has worked, completely uninstall PrintAway then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PrintAway not working


2. Fix PrintAway Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PrintAway be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PrintAway not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PrintAway may not be able to connect to the Internet when running in the background.

Reported Issues