Contact Music Box Customer Service

Why should I report an Issue with Music Box?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PS Games Mobile to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Galaxy S9 ?Sorry for giving a 1 star,im not like the others which are mad because its only a white screen,thats also the reason which i gave you a 1 star,no not the angry people,its because the screen is always white,can you fix that please.just a white screen, as it secretly downloads program scripts to steal your information.

2. Its a white screen! how do you even interact with a white screen??? Either update and fix this or don't.i love this app...and its working...well anyway its so hard too zoom it..but sitll good...btw can u add record? love ur app!(sorry for my bad english)its very difficult to make music in, and i dont think it savesThe app opens to a white screen and nothing ever happens .

3. (I gave it an hour to load) but it was only a white screen.I got one star because everytime I'm on this app, it's a white screen.

4. Please fix it? Thankswould not recomend this app... because it needs you to "tap" (smack) your phone to place a single pin.Dude, seriously, this is literal bs.

5. In order for the game to work it needs to be on your phone.

6. But it was just putting the incon on your phone instead of the game.

7. You have to hold on the game until it shows the menu that I know you used to delete it.

8. Hope this helped.Don't work I was really excited too, sucks that it didn't.

9. I just want to listen to music in this app.

10. For all the bad reviews just listen on how to fix it being frozen.

11. Then click allow.

1. Fix Music Box Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Music Box: Restarting the app will resolve most errors.
2. Update the Music Box App. Here is how:
   1. On Android goto PlayStore » Search for "Music Box" » Open Music Box » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Music Box » click "UPDATE".
3. Clear Music Box app cache: Clearing cached data will force your app to retrieve the latest data directly from Music Box servers.
   1. On Android, goto Settings » Apps » Select "Music Box" » click Storage » click "Clear Cache".
4. Check Music Box app permissions. If any of these permissions required to use your device's features are disenabled, Music Box might not work.
5. Uninstall and reinstall Music Box. If nothing else has worked, completely uninstall Music Box then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Music Box not working

2. Fix Music Box Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Music Box be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Music Box not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Music Box may not be able to connect to the Internet when running in the background.