Published by Parkable Ltd on Sep 24, 2024

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Why should I report an Issue with Parkable?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Parkable Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Parkable Customer Insights

1. Keep doing what your doing, also how does one refer a carpark to parkable?? No longer do I stress about parking, come 6am I reserve my space and drive and park, then all I need to worry about is coffee and the day aheadIt takes a real effort to design such an awkward UI.

2. Won't be using this app anymore.Works well enough, but the inability to disable the "remember to book your parking for next week" reminder is deeply frustrating and leads to completely disabling notifications, losing the benefit of the other (useful) ones when you're actually parked.This app should be promoted more then what you currently do, maybe a refer a friend promotion.

3. It looks like scrolling and zooming will have to become a daily routine since "favorite" is a bit dodgy and there is no option to start parking on last location from the history as it used to be in a previous version.

4. Only after deleting it and picking location from the map again (the thing shows location when I started, seemingly ignoring current location from the phone - some scrolling, zooming and knowledge of Auckland topography is required to locate place where one wants to park) correct bay gets allocated.

5. very bad communication and hasty decisions with impatient people.... thanx god we have other good car parking apps with friendly staff is our area like Kerb.

6. I've used this app to park at busy locations around central Auckland for years with ease and it has always worked exactly as it should, with a very user friendly app and helpful updates/emails ahead of time when one of my previously used car parks is closed on a particular day.

7. If you want to park longer than 12 hours you're slugged their new fee structure early bird and standard fees, which will make parking more expensive than before.

8. Possible breach of privacy should sound an alarm bell already... The real fun started after recent upgrade: I use one carpark only, but it's a real mission to "bookmark" it.

9. "Save to favorites" option is not available after parking session starts and even when it's visible it takes and effort to find it.

10. I located and reserved a car park in advance, which included handy photos to finding that particular carpark.

11. Once found and saved a "favorite" is of not much use: the workplace carpark I saved kept showing "0 bays available" when selected as favorite.

Steps to Troubleshoot & Fix Parkable Issues

1. Fix Parkable Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Parkable: Restarting the app will resolve most errors.
  2. Update the Parkable App. Here is how:
    1. On Android goto PlayStore » Search for "Parkable" » Open Parkable » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Parkable » click "UPDATE".
  3. Clear Parkable app cache: Clearing cached data will force your app to retrieve the latest data directly from Parkable servers.
    1. On Android, goto Settings » Apps » Select "Parkable" » click Storage » click "Clear Cache".
  4. Check Parkable app permissions. If any of these permissions required to use your device's features are disenabled, Parkable might not work.
  5. Uninstall and reinstall Parkable. If nothing else has worked, completely uninstall Parkable then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Parkable not working


2. Fix Parkable Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Parkable be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Parkable not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Parkable may not be able to connect to the Internet when running in the background.

Reported Issues