Contact Home Network System Customer Service

Why should I report an Issue with Home Network System?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Panasonic System Solutions Japan Co., Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The do-it-yourself Panasonic Home Network System makes it quick and easy to create a powerful, wireless network of cameras, sensors and controllers in and outside the home.

2. And control it all from your smartphone and tablet with one simple app.

3. The Home Network System also connects to your landline, to let you use smartphones or tablets as home phones.

1. What use is a security system if half the time you can't log on with your phone?? Sometimes you end up with an alarm going off because you didn't un set it when you went outside briefly then you can't log on to turn it off.

2. It's so frustrating and there's no way to communicate with Panasonic.The Home Network app crashes regularly, which sucks, when for example, I'm trying to disarm the alarm (for which I have 2 minutes before it kicks off), but the app is not responding, and I'm standing there, frantically trying to interact with this useless application, while the alarm is blaring.

3. Nice security feature, but won't be good if I get a new phone as I am 700 miles from camera most of the time (hope phone does not die).

4. The app itself seems to be working fine with the one camera (no hub).This monitoring system has so much potential.

5. Whole point is to be able to connect remotely and momentarily to system and react to alerts.

6. Before restarting system, which may be miles away, you'd try to restart this app on the phone.

7. It routinely loses connection and then you have to reboot system and try to connect again.

8. How to restart darn application on your phone? It can't be hard, right? Restart is really required when app fails to connect and gives up after several tries.

9. I noticed it's kicking me off my phone's wifi connection at the point where the first error pops up.

10. I relied on Panasonic name when bought the system thinking it would be way more reliable than the rest of generic or unknown competition.

11. For a home security system the first requirement is reliability.

1. Fix Home Network System Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Home Network System: Restarting the app will resolve most errors.
2. Update the Home Network System App. Here is how:
   1. On Android goto PlayStore » Search for "Home Network System" » Open Home Network System » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Home Network System » click "UPDATE".
3. Clear Home Network System app cache: Clearing cached data will force your app to retrieve the latest data directly from Home Network System servers.
   1. On Android, goto Settings » Apps » Select "Home Network System" » click Storage » click "Clear Cache".
4. Check Home Network System app permissions. If any of these permissions required to use your device's features are disenabled, Home Network System might not work.
5. Uninstall and reinstall Home Network System. If nothing else has worked, completely uninstall Home Network System then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Home Network System not working

2. Fix Home Network System Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Home Network System be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Home Network System not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Home Network System may not be able to connect to the Internet when running in the background.