Contact alpenvereinaktiv Customer Service

Why should I report an Issue with alpenvereinaktiv?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Outdooractive GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. the 1 star is for the good routing & maps.Seriously? I can understand charging for some of the more advanced features; but charging for a a basic feature like downloading offline maps is pretty asinine, especially when this project is supported by public funds and my membership dues from the DAV!Easy to use interactive map, list of tours of all difficulties.

2. Maps are not the best, but the tour planner is an amazing feature.Sometimes I get logged out, what is specially bad, if you are in a region with no connection and no chance to get to you offline maps.

3. Use MyTrails for free offline maps, plan ahead using free online info and have fun!crashes all the time when I want to open my lists.

4. Be aware of the login issues on Xiaomi Redmi phones: on the login attempt the application just shows "Wird synchronisiert..." and does not proceed any further.

5. Get logged off randomly, which is really bad if you cannot access your downloaded maps in areas without reception.

6. Can get very dangerous, if you have no backup solution.The app sucks and I cannot believe the paid version is better.

7. You have to register (free version) to be able to plan a tour.

8. Really love this app.App looks nicer niw than before but I could not find any routes even famous ones like the Eifelsteig were not (or not easily?) available.

9. I enjoyed the old version a lot moreThe new app allows finally to sync with your account, this is a nice improvement.

10. A map search of a tour only includes the tour if the startingpoint is in the map as well.

11. Or am I missing something? Edit: There is even money wanted for routes.This was a fantastic app.

1. Fix alpenvereinaktiv Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart alpenvereinaktiv: Restarting the app will resolve most errors.
2. Update the alpenvereinaktiv App. Here is how:
   1. On Android goto PlayStore » Search for "alpenvereinaktiv" » Open alpenvereinaktiv » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for alpenvereinaktiv » click "UPDATE".
3. Clear alpenvereinaktiv app cache: Clearing cached data will force your app to retrieve the latest data directly from alpenvereinaktiv servers.
   1. On Android, goto Settings » Apps » Select "alpenvereinaktiv" » click Storage » click "Clear Cache".
4. Check alpenvereinaktiv app permissions. If any of these permissions required to use your device's features are disenabled, alpenvereinaktiv might not work.
5. Uninstall and reinstall alpenvereinaktiv. If nothing else has worked, completely uninstall alpenvereinaktiv then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing alpenvereinaktiv not working

2. Fix alpenvereinaktiv Server issues & Internet Connection

1. Check network connection: An unstable Internet will make alpenvereinaktiv be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to alpenvereinaktiv not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, alpenvereinaktiv may not be able to connect to the Internet when running in the background.