Contact BlaBlaBus (Ouibus) Customer Service

Why should I report an Issue with BlaBlaBus (Ouibus)?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of C6 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. And also we- basketball reporter- bought this brand bus tickets, nevertheless Final Four Euroleague 2020 in Cologne would be cancelled, when I contact this client customer about we want to take repayment.

2. And I would like to advise someone who want to buy ticket from here:don't do that! As I have experience of bus didn't show up and I message the customer service, but nobody reply.

3. Customer service then told us they could not do anything about itI bought tickets on the website on my PC.

4. (The opening splash screen is useless.) The link to e-tickets doesn't find those already imported, and asks for a booking reference which is not easy to find without a network.

5. Customer service phone number also does not answer.Worst travel experience ever.

6. I bought a tickets before Covid-19 epidemic disease which cause to either postponed or cancelled almost all event that is holding annually every year.

7. Poor customer service (absence of an immediate way to contact the agency regarding a problem).

8. Where are the imported e-tickets kept ? When e-tickets are imported or purchased in-app, they should be immediately available on the opening screen without the need for phone or WiFi access.

9. Was at the gate 25 mins before departure and asked every bus that came during the next hour, if it was ours (cause the buses are mainly unmarked, you don't recognize which is ouibus and where it goes to).

10. Then the Android back button is disabled !!! Even the PDF tickets displayed from the email link are apparently not saved automatically to downloads.

11. It would be better to book with the 'green' bus, as it is more reliable although is expensive a bit, but well worth instead of buying the ticket and the bus din comeWorst company ever, I would not recommend booking with them.

1. Fix BlaBlaBus (Ouibus) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BlaBlaBus (Ouibus): Restarting the app will resolve most errors.
2. Update the BlaBlaBus (Ouibus) App. Here is how:
   1. On Android goto PlayStore » Search for "BlaBlaBus (Ouibus)" » Open BlaBlaBus (Ouibus) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BlaBlaBus (Ouibus) » click "UPDATE".
3. Clear BlaBlaBus (Ouibus) app cache: Clearing cached data will force your app to retrieve the latest data directly from BlaBlaBus (Ouibus) servers.
   1. On Android, goto Settings » Apps » Select "BlaBlaBus (Ouibus)" » click Storage » click "Clear Cache".
4. Check BlaBlaBus (Ouibus) app permissions. If any of these permissions required to use your device's features are disenabled, BlaBlaBus (Ouibus) might not work.
5. Uninstall and reinstall BlaBlaBus (Ouibus). If nothing else has worked, completely uninstall BlaBlaBus (Ouibus) then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BlaBlaBus (Ouibus) not working

2. Fix BlaBlaBus (Ouibus) Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BlaBlaBus (Ouibus) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BlaBlaBus (Ouibus) not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BlaBlaBus (Ouibus) may not be able to connect to the Internet when running in the background.