Contact Origin Marketplace Customer Service

Why should I report an Issue with Origin Marketplace?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Origin Protocol, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It's almost impossible to verify your email cos by the time you go to your email to copy the verification code, the app refreshes and takes you back to generating a new code.Try to create wallet nothing happens ok now it's fixed but am signing up again and again to do ORIGIN tasks but its asking me again and again to sign up now it's working but I go to follow Twitter and Facebook tasks its asking for name Twitter Facebook attestation but dont find fields to put relevant info? It is not doing anything after accepting name and photo click on publish nothing happens and the app keeps crashingThe app now does not require any gas and this makes it accessible to everyone.

2. It's a huge step forward for Dapps! In minutes you can create a profile and have a live listing on the blockchain.Crashed my phone during the verification.

3. Fix thes All Bugs people are irritating Thanks.My Advice! Please do not try to invest your hard earned money on this failed project.

4. They are not to be trusted and it's more likely you going to lose buying a product you'd thought it's definitely going to arrive to your door-step after having purchased an item.

5. Thanks 👍The wallet can't connect prolly because there are too many people trying to connect at the same time.

6. Biggest gripe is app formatting is wonky on Android screen and I have to scroll around too much left and right, and pages get stuck with no option but to refresh.

7. Tried listing an electronic item for $45 and I was being charged a $4.80 gas fee in ethereum in order to post.

8. The platform is full of scammers.Apps not working please fixs some bugs and update.

9. I'm using a Galaxy Nite 20 Ultra and the app won't load after I unlock it with my fingerprint.

10. That price is ridiculous that's higher than 10% for listing fee.Bad mobile.

11. App needs a LOT of refinements to catch up with Shopify, HOWEVER I just added my products to Dshop when it's ready to switch over.

1. Fix Origin Marketplace Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Origin Marketplace: Restarting the app will resolve most errors.
2. Update the Origin Marketplace App. Here is how:
   1. On Android goto PlayStore » Search for "Origin Marketplace" » Open Origin Marketplace » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Origin Marketplace » click "UPDATE".
3. Clear Origin Marketplace app cache: Clearing cached data will force your app to retrieve the latest data directly from Origin Marketplace servers.
   1. On Android, goto Settings » Apps » Select "Origin Marketplace" » click Storage » click "Clear Cache".
4. Check Origin Marketplace app permissions. If any of these permissions required to use your device's features are disenabled, Origin Marketplace might not work.
5. Uninstall and reinstall Origin Marketplace. If nothing else has worked, completely uninstall Origin Marketplace then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Origin Marketplace not working

2. Fix Origin Marketplace Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Origin Marketplace be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Origin Marketplace not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Origin Marketplace may not be able to connect to the Internet when running in the background.