AppContacter
Contact Sky News Customer Service
Published by Cisco Systems Infinite Video
Report an issue with Sky News.
Send the customer service your feedback so they can fix your issue asap.
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Why should I report an Issue with Sky News?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Cisco Systems Infinite Video to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
Sky News Customer Insights
1. Does not work on Android TV with an external keyboard.
2. External keyboards work on all other apps and Android TV services.
3. Appears only broken in "Sky News".Android TV App that needs integration with Google Assistant.
4. RETURN button on keyboard does not work.
5. Otherwise its OKLive stream is not easily accessible (have to search "Live" and scroll over to find it.
6. The whole app lacks good UI.
Steps to Troubleshoot & Fix Sky News Issues
1. Fix Sky News Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Sky News: Restarting the app will resolve most errors.
- Update the Sky News App. Here is how:
- On Android goto PlayStore » Search for "Sky News" » Open Sky News » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Sky News » click "UPDATE".
- Clear Sky News app cache: Clearing cached data will force your app to retrieve the latest data directly from Sky News servers.
- On Android, goto Settings » Apps » Select "Sky News" » click Storage » click "Clear Cache".
- Check Sky News app permissions. If any of these permissions required to use your device's features are disenabled, Sky News might not work.
- Uninstall and reinstall Sky News. If nothing else has worked, completely uninstall Sky News then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Sky News not working
2. Fix Sky News Server issues & Internet Connection
- Check network connection: An unstable Internet will make Sky News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Sky News not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Sky News may not be able to connect to the Internet when running in the background.
