Published by Bank AL Habib

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Why should I report an Issue with AL Habib agile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bank AL Habib to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact AL Habib agile image 1 contact AL Habib agile image 2

AL Habib agile Customer Insights

1. And last but not the least there is no option for IBFT which means you can only transfer funds to any other BAHL account only.I wish there was a negative star rating too This is the most pathetic app I have seen in the banking sector, crashes randomly, not allowing fingerprint access, complex interface, no transaction history available.

2. It's better not to avail yourself of internet banking if the app doesn't cater to your needs.Uncomfortable security layer, if you mistakenly enter a wrong password/pin instantly gets blocked, then user need to go through intensive call procedure to unblock no other way and it will keep blocked forever... It should give a few attempts before getting blocked or recover options.

3. Moreover, some time it take so much time to send one time code to finalize the transaction and most of the time when I enter OTC, it says time out and than I have to restart everything.User interface is totally pathetic and seems like a game from 90s.

4. Also it takes much time time to log in even at 4g it gives you poor internet connection pop-up... You have to sign in again and again.. also money transfer is v.

5. There is no option to transfer funds to other bank accounts in App.

6. Also, facing poor internet connection issue when my phone is connected with 10Mbps dedicated internet line.

7. Really disappointed.Very disappointing and just plain pathetic! There's always poor internet connection according to this app.

8. Also some banks are showing in list.. kindly update this app and remove these errors and give it a Better interface... As an example please visit HBL appUtter disappointment! It's such a hassle to deal with.

9. It may also offer bio metric login as other apps provide.Very poor application as compared to other banks.

10. Difficult and find it difficult to add beneficiary account as it asks for some sort of codes other than account number.

11. If you want to improve, have a look in the Meezan Bank app.Simple, friendly & full of services, even a blind person can operate.

Steps to Troubleshoot & Fix AL Habib agile Issues

1. Fix AL Habib agile Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AL Habib agile: Restarting the app will resolve most errors.
  2. Update the AL Habib agile App. Here is how:
    1. On Android goto PlayStore » Search for "AL Habib agile" » Open AL Habib agile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AL Habib agile » click "UPDATE".
  3. Clear AL Habib agile app cache: Clearing cached data will force your app to retrieve the latest data directly from AL Habib agile servers.
    1. On Android, goto Settings » Apps » Select "AL Habib agile" » click Storage » click "Clear Cache".
  4. Check AL Habib agile app permissions. If any of these permissions required to use your device's features are disenabled, AL Habib agile might not work.
  5. Uninstall and reinstall AL Habib agile. If nothing else has worked, completely uninstall AL Habib agile then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AL Habib agile not working


2. Fix AL Habib agile Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AL Habib agile be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AL Habib agile not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AL Habib agile may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Assalam o Alaikum
    I want delete my account
    Reason sale out my mobile
    Thank you

    — by Afshan parveen 2 years ago