Published by Obhai Solutions Limited on Aug 12, 2024

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Why should I report an Issue with OBHAI?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Obhai Solutions Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About OBHAI

1. OBHAI ensures the maximum security for those who ride with us by ensuring that all our drivers are trained and professionally certified to provide you with this exclusive service.

2. All our vehicles are constantly tracked to ensure that no abnormal incidents occur, and our drivers are certified and trained to deliver you the best-in-class service with maximum security.

3. No need to worry about your driver, parking, and ride security anymore because OBHAI is always available and just a tap away.

4. OBHAI offers cashless payment method and many more features for you to enjoy.

5. OBHAI caters to your daily transportation needs.

6. With our multiple service modes, we got your day-to-day commute fully covered.

7. Download the App to start your ride.

8. Experience the convenience of reliable transportation options with OBHAI.

OBHAI Customer Insights

1. Try to ensure sufficient vehicles during pick hour which is very important.The problem is that I had to pay extra money just bcz the driver messed up the destination and took me to wrong place whereas I inserted the exact location... It was obviously not my fault so why I had to pay extra fees??The most useless app in the market The fare was increased due to traffic jams then again was decreased from the initial fare,somehow then the window went to pay by cash mode where initial there were no cash method...Totally unfriendly and slow app.

2. Cash option was easy for us,since when bkash payment system have started i have been cheated by some drivers.i think you should again start cash payment option, otherwise this app is useless for many people.This is not acceptable at all.

3. I booked three rides at morning of 12th February 2023 and among those two rides were canceled and one was successful but Obhai cut amount of all three rides from my bKash account.

4. Also the payment system is absolutely a big problem due to only bkash and no cash.

5. Rates have gone up exponentially as well.I have tried 10 more times from different places to book a ride via the Obhai app, but I have not been successful in getting a CNG.

6. First of all, no one accept the request at busy hour, even though the drivers with obhai stickers are seating in front of me doing nothing.

7. Train your drivers how to behave and arrange proper customer support then come to the market.NoThanksI'm very happy to share my thoughts.

8. thanks a lotSlow app, cash payment option is not available.

9. I preferred this app because of the service, competitive rates, and it's nagad payment method.

10. although it took a while but at least they solved; whereas other similar apps seem ignorant on customer complaints.

11. By any chance the accept my request after 15to30 min they cancel the ride without letting me know.

Steps to Troubleshoot & Fix OBHAI Issues

1. Fix OBHAI Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart OBHAI: Restarting the app will resolve most errors.
  2. Update the OBHAI App. Here is how:
    1. On Android goto PlayStore » Search for "OBHAI" » Open OBHAI » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OBHAI » click "UPDATE".
  3. Clear OBHAI app cache: Clearing cached data will force your app to retrieve the latest data directly from OBHAI servers.
    1. On Android, goto Settings » Apps » Select "OBHAI" » click Storage » click "Clear Cache".
  4. Check OBHAI app permissions. If any of these permissions required to use your device's features are disenabled, OBHAI might not work.
  5. Uninstall and reinstall OBHAI. If nothing else has worked, completely uninstall OBHAI then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing OBHAI not working


2. Fix OBHAI Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make OBHAI be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to OBHAI not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, OBHAI may not be able to connect to the Internet when running in the background.

Reported Issues