Contact OANDA Customer Service

Why should I report an Issue with OANDA - Forex trading?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of OANDA Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Download the free OANDA app in a few simple steps and start investing today. - Customize your platforms to receive notifications, manage positions, control risk, and monitor account profitability in real-time. - Place market orders directly through charts in just a few clicks. - Personalize your default parameters using a customizable interface. - The OANDA mobile trading app is engineered for reliability and speed, ensuring fast order execution. - Trade FX by adding funds through the OANDA mobile app**. - Trade popular forex pairs, such as EUR/USD, USD/CAD, USD/JPY, AUD/USD and GBP/USD. - Access over 50 technical tools (32 overlay indicators, 11 drawing tools, and 9 chart types). - Manage orders, risk exposure and technical analysis through a click. - Set up pending orders while seeing the potential profit or loss impact on your account.

2. Access OANDA's events calendar, market signals, and global newsfeeds such as Dow Jones and OANDA MarketPulse and ensure you're up to date with trading news and forex analysis. - We’re a fully regulated forex broker, with offices in nine regions globally. - We support regulatory oversight of the retail trading industry and the protection of our clients. - We care about fairness and transparency so you always know how much you’re paying when you trade with us. - Our FX trading app comes with a wide range of currency pairs including EUR/USD, USD/CAD, AUD/USD and GBP/USD. - We don’t use software designed to push trades in our favor. - We provide multilingual 24/5 customer support during market hours.

3. Get instant quotes and free charting on the OANDA forex trading app, with tight spreads and low commissions. Apply, fund, trade.

4. Instantly trade on the go with the user-friendly, award-winning OANDA forex trading app.

5. Trade major and minor forex pairs, such as EUR/USD, USD/CAD, USD/JPY, AUD/USD and GBP/USD.

6. Discover OANDA, the smarter forex trading app.

7. Apply for a live account today. *Awarded highest overall client satisfaction and best mobile platform/app (Investment Trends 2021 US Leverage Trading Report, Margin Forex).

8. References to awards obtained by OANDA are for our business as a forex broker and do not relate to our digital assets business.

9. Download the free OANDA trading app.

10. Join other smart traders alongside an award-winning* global forex broker with over 25 years of experience.

11. The information contained on this website is not intended for a specific country audience and is not intended for distribution to countries where the distribution or use of this information would be contrary to local laws, requirements and regulations.

1. Until then, I cannot condone using this app.Constantly freezing, have to close and reopen so many times while trying to make trades, then I miss the targets..... sooooo frustrating! Update December 2021... Whatever they did with the login page NEEDS TO GO!!! it switches me over to some other place, tries to log me in... then switches back to the app, but then back to the log in and cycles again and again and I can't get in! It was fine before! People have active trades FIX THIS!!!This app needs work!! Always getting knocked out of sessions and having to login again and again.

2. Never an order is executed at asked price, sometimes the fees are through the roof with no reason and sometimes orders are just not filled or closed.1- Please Please Please add a feature to set the alarms, ON CHART.

3. You have to uninstall & reinstall in order to get back to the demo mode.I love what they're trying to do , but it falls short of working.

4. Love it!App keeps crashing, using tons of battery... To the point that I have to keep it in a deep sleep.

5. now if you could just show me the info earier on the far right side of the chart....Financing fees are almost 100% per year.

6. 5-please allow to choose an offset for the SMA alerts.It has both a demo and live account.

7. I use the demo for training and backtesting and I use the live, with $20 in it, to test strategies with real money.

8. However, if you set stop profits & losses once the trade has closed it won't allow you to go back & look at it to determine exactly how much you've made/loss.

9. So if you invest in something and that asset stays at the same price for one year, at the end of the tear you lost all your money.

10. 3-Could you please add an option to show both bid and ask lines, simultaneously on chart? We definitely need it.

11. I am using the Galaxy s20 Note, and the graph will lag repeatedly, or even freeze, especially when I'm putting in an order.

1. Fix OANDA Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart OANDA: Restarting the app will resolve most errors.
2. Update the OANDA App. Here is how:
   1. On Android goto PlayStore » Search for "OANDA" » Open OANDA - Forex trading » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OANDA » click "UPDATE".
3. Clear OANDA - Forex trading app cache: Clearing cached data will force your app to retrieve the latest data directly from OANDA servers.
   1. On Android, goto Settings » Apps » Select "OANDA - Forex trading" » click Storage » click "Clear Cache".
4. Check OANDA app permissions. If any of these permissions required to use your device's features are disenabled, OANDA might not work.
5. Uninstall and reinstall OANDA. If nothing else has worked, completely uninstall OANDA then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing OANDA not working

2. Fix OANDA Server issues & Internet Connection

1. Check network connection: An unstable Internet will make OANDA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to OANDA not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, OANDA may not be able to connect to the Internet when running in the background.