Contact A.R.M.Y Customer Service

Why should I report an Issue with A.R.M.Y - BTS game collection?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Nindie to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also, you could make this game availible for everyone, not only bts fans (as in taking down the quiz questions that unlock the game) because i think a game as good as this should be shared with everyone, and maybe we would see even more people join ARMY and become fans! 😁I love the app and I'm having a lot of fun, my only problem is that the art mashup is REALLY hard, giving you limited time to find three songs in reverse is almost impossible, I have 3 stars in every game except for that one 🥺, maybe you could change that to be like the song cocktail? to make it more enjoyable.The google play achievements are telling me to play games but it's really difficult for me because I don't know.

2. Also on the "find the difference" game I found all three but when I click on them it takes away a heart Otherwise, the app is amazing! Highly recommend to ARMY♡The game normally glitches out whenever I'm playing angle shot, two of them start spinning and I never know which one is going to shoot.

3. N the second is a game in puzzles section lvl 60 the answer is we are bulletproof the eternal but each time there will be 2 characters missing! Keep up the good work😍👍Please could you add a part where we can listen to songs.

4. If there was an option to I would pay to have them not play, but I do not think that is an option.I like this game a lot but sometimes the "find the difference" part of the game has issues.

5. But anyways, this game is actually really fun ! I really wanna see other kpop group versions ( Blink, Stay, Exo-l, Once... )There's a lot to do it's a little overwhelming when you first open the app.

6. But it's really a good game all Armys should give it a try.Not a bad game, many various games to choose from, really a lot you can do, although, i do think you could fix the bugs, like the double screen after an ad, or the way it lags sometimes.

7. I do recommend downloading this game, it's a great way to pass the time.

8. Overall the app is amazing!! It corresponds with every aspect of ARMYs and I love it! My one problem is that when I scroll through the gallery, I can never have access to the last picture of every page.

9. The game won't update and says that there's a problem.

10. There is also a problem with the song name puzzle as in the last or before last stage I can't complete it as there are not enough keywords even the boxes remain empty after all keywords being used .

11. Apart frm that, my goodness!!! This is the game I've looked for!!! It's so amazing.

1. Fix A.R.M.Y Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart A.R.M.Y: Restarting the app will resolve most errors.
2. Update the A.R.M.Y App. Here is how:
   1. On Android goto PlayStore » Search for "A.R.M.Y" » Open A.R.M.Y - BTS game collection » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for A.R.M.Y » click "UPDATE".
3. Clear A.R.M.Y - BTS game collection app cache: Clearing cached data will force your app to retrieve the latest data directly from A.R.M.Y servers.
   1. On Android, goto Settings » Apps » Select "A.R.M.Y - BTS game collection" » click Storage » click "Clear Cache".
4. Check A.R.M.Y app permissions. If any of these permissions required to use your device's features are disenabled, A.R.M.Y might not work.
5. Uninstall and reinstall A.R.M.Y. If nothing else has worked, completely uninstall A.R.M.Y then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing A.R.M.Y not working

2. Fix A.R.M.Y Server issues & Internet Connection

1. Check network connection: An unstable Internet will make A.R.M.Y be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to A.R.M.Y not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, A.R.M.Y may not be able to connect to the Internet when running in the background.