Contact Au Mix Customer Service

Why should I report an Issue with Au Mix?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of VTC GAme to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Just a low quality clone of other rhythm games cramming into a fashion game.

2. Gameplay is mediocre, needs real money to progress easily.

3. Most rhythm gamers prefer something more challenging and ofc, better gameplay.

4. And somehow ingame music feels kinda illegal to me.

5. There's no way to improve this kind of game.

6. Maybe the devs didin't pay for royalties and such.

7. Charts are too easy.

1. Fix Au Mix Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Au Mix: Restarting the app will resolve most errors.
2. Update the Au Mix App. Here is how:
   1. On Android goto PlayStore » Search for "Au Mix" » Open Au Mix » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Au Mix » click "UPDATE".
3. Clear Au Mix app cache: Clearing cached data will force your app to retrieve the latest data directly from Au Mix servers.
   1. On Android, goto Settings » Apps » Select "Au Mix" » click Storage » click "Clear Cache".
4. Check Au Mix app permissions. If any of these permissions required to use your device's features are disenabled, Au Mix might not work.
5. Uninstall and reinstall Au Mix. If nothing else has worked, completely uninstall Au Mix then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Au Mix not working

2. Fix Au Mix Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Au Mix be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Au Mix not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Au Mix may not be able to connect to the Internet when running in the background.