Published by H-BIT d.o.o. on Feb 27, 2024

Report an issue with NiceHash.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with NiceHash?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of H-BIT d.o.o. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact NiceHash image 1 contact NiceHash image 2

About NiceHash

1. NiceHash is the leading platform for cryptocurrency mining and trading and the largest hashpower marketplace in the world with over 1. 2 million daily miners.

2. Manage and monitor your mining rigs remotely, keep an eye on temperatures, start and stop mining, and change power settings easily on the go.

3. You can manage your crypto wallets, account settings, and manage your mining rigs on the go thanks to our easy and intuitive app!

4. Manage your NiceHash profile or your organization profile settings and upgrade your account tiers by completing KYC inside the app.

5. Enable push notifications and get instant information and updates about your NiceHash activities and important news on our platform.

6. Check the status of your hashpower orders, place new orders, and manage or cancel existing orders easily on the go.

7. Please note that this is not a mobile cryptocurrency wallet, no seed phrases are stored on your device.

8. NiceHash is the official mobile app for the NiceHash platform.

9. NiceHash provides a secure custodial wallet for all users.

10. Please note that this app is not a mobile mining app.

11. Stay in control of your mining operations and earnings at all times.

NiceHash Customer Insights

1. For the good side of things, the history and stats for each algorithm helps give a better view of the profitability of each algorithm but no longer the rig.Works half the time.

2. As others have said, if you get signed out and have to log back in, it either requires an email code or authenticator code, but if you get it from your phone by switching apps, it starts the process over again most of the time.

3. The mining page won't show worker stats (mining speed of algorithms) for unmanaged or managed rigs.

4. No confirmation of receipt either.Constantly getting error code 429, too many requests and to try again in a few seconds which pretty much makes the app almost useless.

5. Watching your vram temps in the red and being unable to find the "device manager" is beyond frustrating.

6. When you swap to email on a phone it goes back to log in and needs a new code.

7. So far I am not happy with this version and needs a lot of work.Update: App is now longer multiple windows able.

8. Uninstall, reinstall, redo settings, add rig, rename it every 3-5 days.Very good when it works.

9. At no point in time have power settings, start/stop and benchmark features ever worked correctly more than 1 time in a row.

10. Managed rigs show speed per device, but not full rig speed by the worker (i.e. Daggerhashimoto).

11. This version is not intuitive as to where your rig settings are so you can controll the vram temps.

Steps to Troubleshoot & Fix NiceHash Issues

1. Fix NiceHash Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NiceHash: Restarting the app will resolve most errors.
  2. Update the NiceHash App. Here is how:
    1. On Android goto PlayStore » Search for "NiceHash" » Open NiceHash » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NiceHash » click "UPDATE".
  3. Clear NiceHash app cache: Clearing cached data will force your app to retrieve the latest data directly from NiceHash servers.
    1. On Android, goto Settings » Apps » Select "NiceHash" » click Storage » click "Clear Cache".
  4. Check NiceHash app permissions. If any of these permissions required to use your device's features are disenabled, NiceHash might not work.
  5. Uninstall and reinstall NiceHash. If nothing else has worked, completely uninstall NiceHash then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NiceHash not working


2. Fix NiceHash Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NiceHash be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NiceHash not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NiceHash may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I can retrieve my account. Says it's not valid.
    Dno what to do.

    — by Sigurður 2 years ago