Published by H-BIT d.o.o. on Nov 21, 2024

contact NiceHash Chat with our AI-based NiceHash Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with NiceHash?



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Why chat with our AI NiceHash Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of NiceHash.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. For the good side of things, the history and stats for each algorithm helps give a better view of the profitability of each algorithm but no longer the rig.Works half the time.

2. As others have said, if you get signed out and have to log back in, it either requires an email code or authenticator code, but if you get it from your phone by switching apps, it starts the process over again most of the time.

3. The mining page won't show worker stats (mining speed of algorithms) for unmanaged or managed rigs.

4. No confirmation of receipt either.Constantly getting error code 429, too many requests and to try again in a few seconds which pretty much makes the app almost useless.

5. Watching your vram temps in the red and being unable to find the "device manager" is beyond frustrating.

6. When you swap to email on a phone it goes back to log in and needs a new code.

7. So far I am not happy with this version and needs a lot of work.Update: App is now longer multiple windows able.

8. Uninstall, reinstall, redo settings, add rig, rename it every 3-5 days.Very good when it works.

9. At no point in time have power settings, start/stop and benchmark features ever worked correctly more than 1 time in a row.

10. Managed rigs show speed per device, but not full rig speed by the worker (i.e. Daggerhashimoto).

11. This version is not intuitive as to where your rig settings are so you can controll the vram temps.

Steps to Troubleshoot & Fix NiceHash Issues

1. Fix NiceHash Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NiceHash: Restarting the app will resolve most errors.
  2. Update the NiceHash App. Here is how:
    1. On Android goto PlayStore » Search for "NiceHash" » Open NiceHash » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NiceHash » click "UPDATE".
  3. Clear NiceHash app cache: Clearing cached data will force your app to retrieve the latest data directly from NiceHash servers.
    1. On Android, goto Settings » Apps » Select "NiceHash" » click Storage » click "Clear Cache".
  4. Check NiceHash app permissions. If any of these permissions required to use your device's features are disenabled, NiceHash might not work.
  5. Uninstall and reinstall NiceHash. If nothing else has worked, completely uninstall NiceHash then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NiceHash not working


2. Fix NiceHash Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NiceHash be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NiceHash not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NiceHash may not be able to connect to the Internet when running in the background.

Reported Issues

— 5 months ago by 9660337

Hi I just started mining with nicehash. Can not withdraw funds. After entering wallet address, put in google auth code, and I get a message - try again later. Pkease, help.

— 3 years ago by Sigurður

I can retrieve my account. Says it's not valid. Dno what to do.