Contact MyNice Welcome Customer Service

Why should I report an Issue with MyNice Welcome?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Nice S.p.A. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. MyNice Welcome is the app that lets you open, close, and control the status of your gate and garage door automations, using MyNice technology and the IT4WIFI interface.

2. With the MyNice Welcome app, available for smartphones, you can also create scenarios or schedule single or recurring actions, and check your automations movements’ history.

3. The MyNice Welcome app is also compatible with the IFTTT service, through which you can create rules for performing predefined actions if a specific event occurs.

4. Control your Nice automated gate and garage door from your Android devices, with just one touch.

5. You can also manage users: modify the profiles of users who are already registered, or authorise new ones.

6. Control everything even from remote with the MyNice Welcome app.

1. I am continuously getting the error that the app needs to have access to location service, and guess what? It has access! I reset it, reinstall it, looked 100 times in android settings that the app has access to location service, and still getting the error! Worst investment possible.Terrible app.

2. Waste of time and money.Works.... sometimes, doesn't cope with WiFi drop out or If you have a power cut have to reconnect the device! Hard to open quickly to many steps.

3. I've tried soft and hard reset of the module, connecting to different WiFi networks, app re-installations and phone reboots.

4. Don't make the same mistake, stay away from this app, and don't end up buying the Wifi device which is unusable without a proper app!constantly get UNUSABLE or NOT AVAILABLE when trying to open garage door.

5. Doesn't work with Google assistant, cand add the wifi gates module on latest Android.

6. Please work on it!Terrible app, stupid way of working with accounts, not working after wifi disconnected...without any reason.

7. Fix your app and customer service.APP On home WiFi working normally, on LTE, HSDPA does not working, APP can not connect to the application.

8. And another problem, when I delite app from my phone can not recognise my admin and I must hard reset modul then I must go to whole first instalation proces.

9. This needs some work and it would be awesome! Don't focus on the Apple market too!Terrible app! I cannot believe this app has been built by professional developers.

10. For me is valuble to work on LTE because my phone is all the time connected on 4G network.

11. There is no online support, service desk most likely has South European approach of working after waiting for more than 30min.

1. Fix MyNice Welcome Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MyNice Welcome: Restarting the app will resolve most errors.
2. Update the MyNice Welcome App. Here is how:
   1. On Android goto PlayStore » Search for "MyNice Welcome" » Open MyNice Welcome » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyNice Welcome » click "UPDATE".
3. Clear MyNice Welcome app cache: Clearing cached data will force your app to retrieve the latest data directly from MyNice Welcome servers.
   1. On Android, goto Settings » Apps » Select "MyNice Welcome" » click Storage » click "Clear Cache".
4. Check MyNice Welcome app permissions. If any of these permissions required to use your device's features are disenabled, MyNice Welcome might not work.
5. Uninstall and reinstall MyNice Welcome. If nothing else has worked, completely uninstall MyNice Welcome then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MyNice Welcome not working

2. Fix MyNice Welcome Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MyNice Welcome be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MyNice Welcome not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MyNice Welcome may not be able to connect to the Internet when running in the background.