Published by NAVER Corp.

Report an issue with Moot.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Moot - LFG & Gaming Discussion?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NAVER Corp. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Moot Customer Insights

1. Having a conversation is a nightmare.Everything is great I'm new to this app but what could be cool is if you have a meta page for certain games like it's not a necessity but my only problem is if the app keeps up to date with latest changes Eg: epic games introduces middle Eastern servers.

2. Ali in all a very good app that does what it says it does.I like it and is perfect for someone to keep up with a game or looking for a group to play with, but the servers are horrible.

3. You can find news about your favorite games, find new teammates, look memes, have a discussion on different topics... Only thing that bothers me is that its a bit slow... To be more precise, im bothered by the loading.

4. Also in the LFG options i wish i could pick a range of ranks so I can see more groups around my level and avoid the constant feed of Silver ranked groupsI don't like it I got the app in 2019 and took a break from it and it changed a lot and not the good change.

5. You never get notifications that are related to the games you play (that you select in their list of games).

6. U can meet really cool people, but the main issue is the amount of young people who are at risk from adults on the app.

7. The app has let me meet a ton of cool peoole, but there's still some work needed.It's a good idea, but not very well executed.

8. Otherwise, the app is perfect.OK app, depending on games there is very few people using this app.

9. Feels very sluggish, and having to pull down to refresh for new messages doesn't help the situation.

10. Minecraft, fortnite, and other games aren't there anymore.

11. I always have to hit refresh manually to see if new comments or private messages came in.

Steps to Troubleshoot & Fix Moot Issues

1. Fix Moot Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Moot: Restarting the app will resolve most errors.
  2. Update the Moot App. Here is how:
    1. On Android goto PlayStore » Search for "Moot" » Open Moot - LFG & Gaming Discussion » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Moot » click "UPDATE".
  3. Clear Moot - LFG & Gaming Discussion app cache: Clearing cached data will force your app to retrieve the latest data directly from Moot servers.
    1. On Android, goto Settings » Apps » Select "Moot - LFG & Gaming Discussion" » click Storage » click "Clear Cache".
  4. Check Moot app permissions. If any of these permissions required to use your device's features are disenabled, Moot might not work.
  5. Uninstall and reinstall Moot. If nothing else has worked, completely uninstall Moot then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Moot not working


2. Fix Moot Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Moot be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Moot not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Moot may not be able to connect to the Internet when running in the background.

Reported Issues