Published by ng-labs

Report an issue with Magic Slate.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Magic Slate - Color & Draw?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ng-labs to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Magic Slate - Color & Draw image 1 contact Magic Slate - Color & Draw image 2

About Magic Slate - Color & Draw

1. The Application offers a wide range of features; these are the tools you can use to draw glow lines, shapes and color in paint brush. ✓ Pencil tool: By using different pencil size, you can draw thin, free-form lines, shapes and curving lines that have different sizes. ✓ Color picker: Use the Color picker tool to set the current pencil or canvas background color.

2. By picking a color from the color pallet, you can make sure that you're using the color you want when drawing in Paint, so your colors match. ✓ Fill with background color: Use the Fill with color tool to fill the entire background of the drawing area with color. ✓ Erasing part of a picture: Use the Eraser tool with different size to erase areas of your picture. ✓ Save a picture: Click the save button to save your pictures in to gallery.

3. The paint tool you use and the color, pencil size you select determine how the line appears in your drawing.

4. This is a simple app that you can use to create drawings on a blank drawing area or in existing pictures, you can use several different tools to draw in paint.

5. Don't keep "Magic Slate" app a secret!

6. Please don't leave negative feedback!

7. Instead, please contact us @ ng. labs108@gmail. com and we'll do our best to solve your issues.

Magic Slate Customer Insights

1. Till I get paid.This app is very good but it has space to improve..I hope the developers will consider to add some shapes and effects with the brushes .I would not change anything they already have done but make the options available richer will not harm anyoneI love this app too much Because of the app features , quality, control, and ratingI am always trying to do painting on paper But I not able to do perfect and best painting on paper but when I saw this app I am really feel very happy and I installed this appAnd I open this app then I try to do painting and I success in that mission.. That time also I feel very happy so I am always saying to everyone who not able to do painting then try this app.. Plz.and our colours also will not waste 😊😊It is a fantastic app.

2. Where it falls down is in the usability of some of the options, as they are fiddly to swap between, such as changing brush size, the 'fill colour' leaving a line in your work is frustrating and the useless zoom option is baffling as you can't paint outside the tiny box u start with, also there is no 'colourfull backgrounds'Thank you very much for your app Magic Slate.

3. If you have the ability to use the app your drawing look better.This is my favorite game when i download the another game their have so many ads but this game have not only one ad this application will improve your drawing when i download this application there are so many features as your choice you can make drawing and save thats why i give 5 star to this gameA very good app for child and students .

4. Pl make the left edge of the additional com buttions easily seen by the user.No queries about the drawing board and no pop ups but the thing I don't really like is the decoration you have made it a virtual note pad 🤣😂 .

5. It has all the command buttons I wanted to have such as undo, redo, bg colour, auto multi colour change.

6. After each erasing the pallette or brush or auto colour has to be pressed.

7. Suggestions: If the eraser has a hand outside the erasing area it will be easy to erase the correct area.

8. I find the addtional command buttons by accident when my phone slipped from my hand.

9. This App tries really hard to be MS paint but unfortunately falls short of a program made 20+ years ago.

10. & Wells Fargo is break in Regulatory Board Laws (in U.S.) to not temp refund me.

11. Thanks the developers .My granddaughter was amazed when she could draw on my tablet and her pictures would be on the TV screen.

Steps to Troubleshoot & Fix Magic Slate Issues

1. Fix Magic Slate Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Magic Slate: Restarting the app will resolve most errors.
  2. Update the Magic Slate App. Here is how:
    1. On Android goto PlayStore » Search for "Magic Slate" » Open Magic Slate - Color & Draw » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Magic Slate » click "UPDATE".
  3. Clear Magic Slate - Color & Draw app cache: Clearing cached data will force your app to retrieve the latest data directly from Magic Slate servers.
    1. On Android, goto Settings » Apps » Select "Magic Slate - Color & Draw" » click Storage » click "Clear Cache".
  4. Check Magic Slate app permissions. If any of these permissions required to use your device's features are disenabled, Magic Slate might not work.
  5. Uninstall and reinstall Magic Slate. If nothing else has worked, completely uninstall Magic Slate then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Magic Slate not working


2. Fix Magic Slate Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Magic Slate be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Magic Slate not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Magic Slate may not be able to connect to the Internet when running in the background.

Reported Issues