Contact Newcastle Chronicle Customer Service

Why should I report an Issue with Newcastle Chronicle?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Reach plc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Get the latest breaking news, in-depth articles, and exclusive reports right at your fingertips.

2. Get real-time updates, match highlights, expert analysis, and exclusive interviews from Newcastle United and Sunderland AFC.

3. From breaking news stories to traffic updates, we'll keep you informed and connected.

4. Be the first to know about important news, updates, and events with our real-time push notifications.

5. Never miss out on a top story with access to unlimited articles and exclusive content.

6. Stay connected with the heart of the region and never miss a beat on what's happening in Newcastle and beyond.

7. Welcome to Chronicle Live, your go-to app for all things Newcastle and the North East!

8. Save articles to read later, even when you're offline, so you can enjoy your news on the go, anytime.

9. Immerse yourself in a world of local news, entertainment, events, and more.

10. Never miss a moment of the action with our extensive coverage of Newcastle’s sports scene.

11. Share articles with friends, leave comments, and participate in polls to voice your opinions.

1. No other apps have a problem on my tablet so it must be a fault in the app somewhere.App glitches all the time.When you scroll up to new articles it goes back to the bottom.The app freezes and blocks my phone as it shuts down.Absolutely useless app very rarely opens and spend more time trying to get the news updates on than I do reading them get it sorted pleaseI like the app, easy to use with options to chose what you want to see.

2. Their 'cut & paste' articles frequently border on the ludicrous.The app overall is excellent with lots of different features available about the news but unfortunately everyday for the past week l have encountered problem's with the apps live blogs, for example, I was looking at the latest NUFC news live blog and when it comes on it says unable to refresh and connect every time.

3. It 'updates' when you first load the app but before you can select a news article the screen scrolls and shows old news with the caption that new articles are available.

4. Please can you fix thisJust lately I've been tapping on the notifications I've been receiving, new stories, but when the app opens its just buffering and the article doesn't open.

5. Please sort it outVery good app for reading the latest news in the north east of England.

6. Upwards of 90% of the time try to open a notification and it just hangs, a white screen.

7. Used to have an iPhone and the app worked fine, since changing to Android however, i have to refresh it 2-3 times just to get the latest news.

8. I'm fed up with the damn white screen!Updated the app page appears but when click on a storey it just freezes.

9. It would be better to only send notifications for breaking news or something very important.

10. I also think that the so-called Sports Writers (with one exception) would benefit from a course in Journalism, which includes English grammar and spelling and attention to accuracy.

11. I get more notifications from this app than any other app on my phone...Preferred it when Newcastle United & Sunderland were separate sections.

1. Fix Newcastle Chronicle Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Newcastle Chronicle: Restarting the app will resolve most errors.
2. Update the Newcastle Chronicle App. Here is how:
   1. On Android goto PlayStore » Search for "Newcastle Chronicle" » Open Newcastle Chronicle » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Newcastle Chronicle » click "UPDATE".
3. Clear Newcastle Chronicle app cache: Clearing cached data will force your app to retrieve the latest data directly from Newcastle Chronicle servers.
   1. On Android, goto Settings » Apps » Select "Newcastle Chronicle" » click Storage » click "Clear Cache".
4. Check Newcastle Chronicle app permissions. If any of these permissions required to use your device's features are disenabled, Newcastle Chronicle might not work.
5. Uninstall and reinstall Newcastle Chronicle. If nothing else has worked, completely uninstall Newcastle Chronicle then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Newcastle Chronicle not working

2. Fix Newcastle Chronicle Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Newcastle Chronicle be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Newcastle Chronicle not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Newcastle Chronicle may not be able to connect to the Internet when running in the background.