Published by Islands Restaurants on Aug 28, 2024

Report an issue with Islands Restaurant.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Islands Restaurant?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Islands Restaurants to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Islands Restaurant image 1 contact Islands Restaurant image 2

Islands Restaurant Customer Insights

1. My promo code applied on the order, then my credit card was charged the difference at the store for full price.App lies about times that are open for stores and does not keep up in real time their business hours during holidays when ordering.

2. My new favorite restaurant and great bar for Football and Surfing.Server was unable to pull up my rewards account by phone number, email address or name.

3. Huh, what if i use a different card or pay cash? uninstall.Easy to use app for takeout, but the promo deals pricing needs some alignment.

4. Manager then tried and he was unable to pull up my rewards account by phone number email address, or name.

5. I try to pay with the app, but the app either crashes or goes back the "enter ticket number" page after selecting the tip amount.I love the employees and the food service.

6. Kept getting error message saying saying something went wrong.Problem appears to be app tries to photograph the QR Code immediately upon opening.

7. Had a really bad experience trying to update my order on the app for a different time or cancelling the order all together.

8. Also like how they added the option to pay when you get to the store.islands pushes you to get the app, then makes it difficult to earn points.

9. Would not recommend the app for ordering or the restaurant, to anyone.The app easy to navigate and user friendly.

10. If deals are not applicable to Takeout orders, please don't show promo pricing.

11. You have to register you credit card and then used the same card everytime to get points credit.

Steps to Troubleshoot & Fix Islands Restaurant Issues

1. Fix Islands Restaurant Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Islands Restaurant: Restarting the app will resolve most errors.
  2. Update the Islands Restaurant App. Here is how:
    1. On Android goto PlayStore » Search for "Islands Restaurant" » Open Islands Restaurant » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Islands Restaurant » click "UPDATE".
  3. Clear Islands Restaurant app cache: Clearing cached data will force your app to retrieve the latest data directly from Islands Restaurant servers.
    1. On Android, goto Settings » Apps » Select "Islands Restaurant" » click Storage » click "Clear Cache".
  4. Check Islands Restaurant app permissions. If any of these permissions required to use your device's features are disenabled, Islands Restaurant might not work.
  5. Uninstall and reinstall Islands Restaurant. If nothing else has worked, completely uninstall Islands Restaurant then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Islands Restaurant not working


2. Fix Islands Restaurant Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Islands Restaurant be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Islands Restaurant not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Islands Restaurant may not be able to connect to the Internet when running in the background.

Reported Issues