Published by NBCUniversal Media, LLC on Oct 11, 2024

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About The Voice Official App on NBC

1. Download The Voice Official App now and watch NBC to start voting for artists and building your fantasy team. • VOTE for your favorite artists during Live Shows. • SAVE your favorite artists directly from the app. • WATCH video clips of your favorite artists’ performances after each episode. • PICK your favorite artists and build your own fantasy team.

2. Check the Leaderboard and see how you stack up against players across the country. • SUGGEST a song you want to hear your favorite artists perform during Live Shows. • CONNECT with your favorite artists instantly via the app. • LEARN about the artists you love with profiles featuring bios and video clips.

3. Start with 12 artists and refine your team as the season progresses - just like the coaches. • EARN points as your artists progress in the competition. • ANSWER trivia questions correctly and participate in polls to earn more points. • PLAY ALONG!

4. Watch the auditions and performances live along with superstar coaches Michael Bublé, Gwen Stefani, Reba McEntire and Snoop Dogg and their mentors as they search for America's best new talent.

5. Vote for your favorite artists directly within the app and watch clips of your favorite performances.

6. Watch the competition and build your fantasy team of artists.

7. Suggest songs you want to hear your favorite artists sing, get to know the artists and much, much more!

8. VOTE, PLAY ALONG and SAVE your favorite artists!

9. BE A COACH while you watch live performances on The Voice!

10. Compete against fellow fans by answering The Voice trivia questions and by participating in polls to earn points.

11. See where your points stack up on the Leaderboard and check your team's progress over the season!

The Voice Official App on NBC Customer Insights

1. And when I make a selection, I have to watch the dial spin for like 5 minutes, while it loads up 🙄 What a pain! And worse...when it FINALLY loads up, I'm then forced to watch 3 Ads!!!!!! 😖 By this time, I'm so over it! Fix this PLEEEEASE!!! This app is supposed to be an easy, fun, and enjoyable experience.

2. You guys might want to make sure your app really works, each week, before the roll out! And now, I'm out!I love the voice!! LOVE 🤩😍😍😍😍😍 However, I like the old app where you could vote in real time.

3. But the thing I like the BEST is you allow people from all over the United States to participate regardless of time zones!!! Other shows think that the east coast and central states are enough but you dont!!! You truly allow everyone to participate.

4. May or may not try again next year.What the heck guys??? Did you spend all your design time on this app with the intention of making it as confusing and non user friendly as possible.

5. Range radius sometimes is too broad and often several dots appear at the same time on screen making it questionable where the device is.

6. Also, I was forced to condense my team before the battles were even over, which didn't give me the opportunity to see all of the artists battle before some had to be removed.

7. Maybe a notification sound would be nice when a trivia question pops up on the screen because it is easy to miss when you are trying to pay attention to the tv as well.

8. Next stop: uninstall! For some reason this season the app would forget I had already signed up & selected a team.

9. The real time location speed isn't always consistent as sometimes there is a significant delay.

10. I like how it links to the videos and performances after the show is aired.I definitely like that I can play along with the show and build my own team.

11. I think the app is still working pretty stable, though I'm not always on it live in real time.

Steps to Troubleshoot & Fix The Voice Official App on NBC Issues

1. Fix The Voice Official App on NBC Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Voice Official App on NBC: Restarting the app will resolve most errors.
  2. Update the The Voice Official App on NBC App. Here is how:
    1. On Android goto PlayStore » Search for "The Voice Official App on NBC" » Open The Voice Official App on NBC » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Voice Official App on NBC » click "UPDATE".
  3. Clear The Voice Official App on NBC app cache: Clearing cached data will force your app to retrieve the latest data directly from The Voice Official App on NBC servers.
    1. On Android, goto Settings » Apps » Select "The Voice Official App on NBC" » click Storage » click "Clear Cache".
  4. Check The Voice Official App on NBC app permissions. If any of these permissions required to use your device's features are disenabled, The Voice Official App on NBC might not work.
  5. Uninstall and reinstall The Voice Official App on NBC. If nothing else has worked, completely uninstall The Voice Official App on NBC then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Voice Official App on NBC not working


2. Fix The Voice Official App on NBC Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Voice Official App on NBC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Voice Official App on NBC not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Voice Official App on NBC may not be able to connect to the Internet when running in the background.

Reported Issues