Contact E! Customer Service

Why should I report an Issue with E!?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NBCUniversal Media, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The app saves your place so that you can resume watching later! • Mark shows as your Favorites for quick access to the latest episodes. • Access to on demand content from across the NBCUniversal family of networks (including NBC, Bravo, USA, SYFY, Oxygen, MSNBC, CNBC, Universal Kids, Telemundo, and Universo). • Live stream your favorite NBCUniversal networks within the app. • Dedicated page for each network showcasing the hottest series. • Catalog of recent and throwback favorites available to watch. • Filter shows by network and genre while browsing. • Sign in with your TV subscription to gain access to the entire catalog of VOD & Live content. • Create an NBCUniversal Profile to favorite and save shows across all your devices. • Resume watching your favorite shows where you left off on any device. • Receive three credits to unlock episodes for FREE!

2. The E! app is the best place to catch up on the most recent season of your favorite shows, watch live TV, and stream movies and past season content! You love pop culture. We love pop culture. Let's do this thing! Get full episodes of E! 's must-know pop culture shows like Keeping Up with the Kardashians, Total Bellas, The Bradshaw Bunch, Botched, Live from E! and loads more new stuff all the time.

3. You’ll also receive three credits to watch episodes for free before signing in with your TV provider. • Watch the latest episodes of new E! shows the day after they air on TV. • Live stream and schedule available 24/7 when signed in with your TV provider. • Chromecast compatible!

4. Sign up for an NBCUniversal profile within the app using your Facebook, Google, or email account to sync your favorite shows across our family of apps and to continue watching progress across all your devices.

5. Get started by signing in with your TV subscription (cable, satellite or digital). The E! app supports most TV providers, including DirecTV, Xfinity, Spectrum, AT&T, and Dish.

6. Start episodes in the app and stream to your TV. • Can't finish an episode in one sitting?

7. This app features Nielsen proprietary measurement software which will allow you to contribute to market research, like Nielsen’s TV Ratings.

8. Video is accessible via 3G, 4G, LTE and Wi-Fi networks. Data charges may apply.

9. To learn more about our digital measurement products and your choices in regard to them, please visit for more information.

10. So stop reading and start watching.

11. Please note: Use of the app is limited to the United States and its territories.

1. Now there are major sound issues including no sound when I stream from my phone to a TV.This App is horrible, to many adds if I try to watch a show.

2. When I click on a specific show and/or episode it says loading and then says it is not available to watch.

3. I've been hobbling along with this app to watch KUWTK and Botched for a couple years now, and the same problems persist.

4. EtcJust downloaded the app because I want to watch a couple episodes of Botched.

5. I get shows on tv and my computer but not on cell phone.It keeps buffering and skipping parts of my show.

6. Have to force stop every time I open it to get the "cast" button to show.

7. It's been a couple of weeks and it's still not working even after logging off and on, uninstalling and installing, nothing is working.Love the shows.

8. Will not let you watch show.

9. That's like 15 minutes of ads.This app sucks which is really disappointing! No matter the connection it has to constantly buffer and after the buffering the sound and video are not aligned.

10. There's no skimming preview so I just blindly go a few minutes in and have to watch six ads.

11. Video wasn't where I wanted it so I skimmed ahead again and immediately had to watch another six ads.

1. Fix E! Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart E!: Restarting the app will resolve most errors.
2. Update the E! App. Here is how:
   1. On Android goto PlayStore » Search for "E!" » Open E! » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for E! » click "UPDATE".
3. Clear E! app cache: Clearing cached data will force your app to retrieve the latest data directly from E! servers.
   1. On Android, goto Settings » Apps » Select "E!" » click Storage » click "Clear Cache".
4. Check E! app permissions. If any of these permissions required to use your device's features are disenabled, E! might not work.
5. Uninstall and reinstall E!. If nothing else has worked, completely uninstall E! then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing E! not working

2. Fix E! Server issues & Internet Connection

1. Check network connection: An unstable Internet will make E! be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to E! not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, E! may not be able to connect to the Internet when running in the background.