Contact Viva Aerobus Customer Service

Why should I report an Issue with Viva Aerobus?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Viva Aerobus to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The other one that somehow I choose was a Baggage planner for $1229.00Doesn't save your flight, slow to navigate through and it always take you to their website to show flight availability instead of the actual app which seems useless to have the app.Worse airline They actually weigh in your carry on items and charge a fee for carry sadly many people end up leaving their items behind if you cannot pay up $25 per carry on before boarding If you're a dude good luck with this airline if you need to use the bathroom they have dumb rule one cabin is for women only no dudes allowed that's lame so if you're a dude you have to hold it especially if there's a long line very bad practice it is why I never using or booking with then ever againThis app is so poorly designed.

2. Otherwise you have to go to super full check in counters and if you don't make it you'll miss your flight 😠 a lot of stress from them.Easy to navigate although repeatedly provides the same information from different menus... Does not include flight status which makes this app usefully only to book and check-in... Will go to 5stars should they add that featureThe app it self is not very well designed and informative as you add some stuff when you purchase the viva ligth or the smart it does not specify what you are getting for what you are paying after I choose the smart I figured I can choose my own seat with not extra fee well I was wrong at the end the fee was applied $179.00 MXN Increase your hand baggage 🧳 it does not tell you what the cost is until you are to check out.

3. You are better off using the mobile website.If i could give this company a zero i woukd do it This is the second time i make a reservation and and the second time they changed my flight date and time.

4. The issue is those two time, just like everyone else, i work and have permission from work the dates y choose to fly.

5. That makes me wonder: if they are so bad to design a simple application , are they good enough well trained to keep us passengers safe up at 35000 feet.

6. If I were able to rate tyhis app 10 below zero, i wouldBlock the option to give you seats from the app and don't let you do check in online, they're trying push you to buy the seats.

7. This is the secon and last time i buy tickets with viva aeThis is by far the worst f....ing application I have used so far.

8. I have flown with volaris and that company has never canceled or changed any flight on me.

9. Won't let you search for your flight information when you use it as a guest without signing in.

10. Some times they would disappear after some time and others just after adding them.

11. This is only good to get your boarding pass and screenshot it.This app is garbage.

1. Fix Viva Aerobus Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Viva Aerobus: Restarting the app will resolve most errors.
2. Update the Viva Aerobus App. Here is how:
   1. On Android goto PlayStore » Search for "Viva Aerobus" » Open Viva Aerobus » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Viva Aerobus » click "UPDATE".
3. Clear Viva Aerobus app cache: Clearing cached data will force your app to retrieve the latest data directly from Viva Aerobus servers.
   1. On Android, goto Settings » Apps » Select "Viva Aerobus" » click Storage » click "Clear Cache".
4. Check Viva Aerobus app permissions. If any of these permissions required to use your device's features are disenabled, Viva Aerobus might not work.
5. Uninstall and reinstall Viva Aerobus. If nothing else has worked, completely uninstall Viva Aerobus then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Viva Aerobus not working

2. Fix Viva Aerobus Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Viva Aerobus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Viva Aerobus not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Viva Aerobus may not be able to connect to the Internet when running in the background.