Published by NAVER Corp. on Nov 7, 2024

Report an issue with Naver Whale Browser.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Naver Whale Browser?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NAVER Corp. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Naver Whale Browser image 1 contact Naver Whale Browser image 2

About Naver Whale Browser

1. Searching in easy and fast, Syncing to every devices, Blocking abusive ads! - Without making a new tab, you can search and use website on instant panel. - Swipe on bottom toolbar.

2. QuickBar is like a bookmark bar on desktop browser. - You can save the website, images you want into Whale. - Scrapbook is the most easy way to save and re-visit the website. - When you sign in Whale, you can sync your data like history, bookmarks on every devices. - Whale blocks abusive ads to make a fast and clean usage a web.

Naver Whale Browser Customer Insights

1. I am recommending this browser for all but it needs a save pdf section like opera.Really good browser but no add on feature uBlockOrigin or any other add on feature other browsers definitely have those please improve itEverything works fine.

2. Other than that I have no issues and use it on my tablet and laptop as well.Great application, I was always looking for an Internet browser that applies actual font size change and text clarity.

3. It would be awesome to have English option as well.It's really good browser but you need to add built-in video player or video assistant in the browser.

4. Hope it's fixed soon.I really love this browser, but lately it keeps crashing on my Galaxy S22 Ultra saying there's a bug and to update it as soon as the developer has an update.

5. I am very comfortable with this browser and I recommend it to Internet users.Türkiye does not block ads.

6. Whale browser is super nice but adblock doesn't work properly ads keep popping here and there.

7. Love how it can utilize both screens and has some handy features to efficiently utilize the two screens like double clicking a link to have it displayed on the secondary screen.

8. though it lacks extension support that yandex browser provides on Android.

9. Simply terrible and certainly not an alternative for most well-known browsers.It deserves better than four star but it does not contain save as PDF option must include.

10. This is the best browser for the dual screen LG G & V series phones.

11. It's really hard to watch video on this browser .

Steps to Troubleshoot & Fix Naver Whale Browser Issues

1. Fix Naver Whale Browser Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Naver Whale Browser: Restarting the app will resolve most errors.
  2. Update the Naver Whale Browser App. Here is how:
    1. On Android goto PlayStore » Search for "Naver Whale Browser" » Open Naver Whale Browser » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Naver Whale Browser » click "UPDATE".
  3. Clear Naver Whale Browser app cache: Clearing cached data will force your app to retrieve the latest data directly from Naver Whale Browser servers.
    1. On Android, goto Settings » Apps » Select "Naver Whale Browser" » click Storage » click "Clear Cache".
  4. Check Naver Whale Browser app permissions. If any of these permissions required to use your device's features are disenabled, Naver Whale Browser might not work.
  5. Uninstall and reinstall Naver Whale Browser. If nothing else has worked, completely uninstall Naver Whale Browser then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Naver Whale Browser not working


2. Fix Naver Whale Browser Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Naver Whale Browser be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Naver Whale Browser not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Naver Whale Browser may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please completely uninstall the Naver Whale Browser from my phone completely. I will kindly remind you that the CCPA can fine the company up to $7500.00 if you are non compliant.

    — by Anthony Drouillard 1 year ago

  • Please completely uninstall the Naver Whale Browser from my phone completely. I will kindly remind you that the CCPA can fine the company up to $7500.00 if you are non compliant.

    — by Anthony Drouillard 1 year ago

  • Please completely uninstall the Naver Whale Browser from my phone completely. I will kindly remind you that the CCPA can fine the company up to $7500.00 if you are non compliant.

    — by Anthony Drouillard 1 year ago