Published by MyHealthTeams

Report an issue with Autism Support Parent Group.
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Why should I report an Issue with Autism Support Parent Group?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MyHealthTeams to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Autism Support Parent Group image 1 contact Autism Support Parent Group image 2

Autism Support Parent Group Customer Insights

1. Try it, ignore all the create account links (Continue w/FB, Signup using your email) on main pg, instead click on the 3 bars in upper right to access the menu>an alt login pg opens> click "Sign Up" link @bottom>Form pg loads>Fill in all>click Join @ bottom>Verify acct via email>Done!Im trying to find an app that i can use to communicate with other moms of children with autism and this is the only one i can find but its not letting ne sign up.

2. Why cant yall get it fixed?I like it but there's some bugs that need to be fixed as I'm having error issues trying to log in and sign up hopefully it gets sorted out as I dnt mind this app at all it has a lot of promiseNot working properly.

3. I guess I'll just uninstall.Its not letting me sign in it crashes 24/7 when I openIt won't even let me sign up and I have never used it befor such a let downUnable to sign upAwful.

4. Always saying error loading content.It won't let me sign up.

5. After looking at reviews and seeing the replies that ask to email customer support, I did that before reviewing.

6. But had 2post 2 all that're having account issues.

7. 4 me, I didn't have any issues creating my account & logging in.

8. i keep seeing other reviews with the same problems.

9. As a single mom of an autistic boy I was really hoping to have a good community of people I could talk to.

10. ive tried over and over and its not letting me.

11. Now over a week later, I haven't received a response from them at all.

Steps to Troubleshoot & Fix Autism Support Parent Group Issues

1. Fix Autism Support Parent Group Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Autism Support Parent Group: Restarting the app will resolve most errors.
  2. Update the Autism Support Parent Group App. Here is how:
    1. On Android goto PlayStore » Search for "Autism Support Parent Group" » Open Autism Support Parent Group » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Autism Support Parent Group » click "UPDATE".
  3. Clear Autism Support Parent Group app cache: Clearing cached data will force your app to retrieve the latest data directly from Autism Support Parent Group servers.
    1. On Android, goto Settings » Apps » Select "Autism Support Parent Group" » click Storage » click "Clear Cache".
  4. Check Autism Support Parent Group app permissions. If any of these permissions required to use your device's features are disenabled, Autism Support Parent Group might not work.
  5. Uninstall and reinstall Autism Support Parent Group. If nothing else has worked, completely uninstall Autism Support Parent Group then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Autism Support Parent Group not working


2. Fix Autism Support Parent Group Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Autism Support Parent Group be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Autism Support Parent Group not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Autism Support Parent Group may not be able to connect to the Internet when running in the background.

Reported Issues