Published by Financial Plus CU on Aug 13, 2024

contact MyFPCU Chat with our AI-based MyFPCU Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with MyFPCU?



characters left:

Why chat with our AI MyFPCU Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of MyFPCU.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact MyFPCU image 1   contact MyFPCU image 2


What users are saying

1. I am able to manage my accounts much better with this app.My credit union used to be able to send me notifications when an attempt to login was made.

2. Very difficult yo set up notifications, very confusing.I had to update to this app because my credit union merged with fpcu.

3. I am also able to connect with my other credit union accounts so that I can make transfers to and from each of them.

4. Easy for any age person to navigate.Cant view loan status, details are not available for selections, confusing being a new member.

5. This is a convenient way to see the details of my credit union account.

6. Not personable, searching in app isnt easy...I love this app! I also love that it gives me my credit score.

7. This avoids having to go to an ATM or the other credit union.

8. With this app I was able to contact the subscription company and stop future charges.

9. Edit: I'm finally getting app notifications, but they don't tell me where the debit is from.

10. Also, I am not getting any of the app or text notifications that I have signed up for.

11. Debits seem to post a lot slower than they did at Wanigas, too.I am still getting used to the new app.

Steps to Troubleshoot & Fix MyFPCU Issues

1. Fix MyFPCU Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MyFPCU: Restarting the app will resolve most errors.
  2. Update the MyFPCU App. Here is how:
    1. On Android goto PlayStore » Search for "MyFPCU" » Open MyFPCU » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyFPCU » click "UPDATE".
  3. Clear MyFPCU app cache: Clearing cached data will force your app to retrieve the latest data directly from MyFPCU servers.
    1. On Android, goto Settings » Apps » Select "MyFPCU" » click Storage » click "Clear Cache".
  4. Check MyFPCU app permissions. If any of these permissions required to use your device's features are disenabled, MyFPCU might not work.
  5. Uninstall and reinstall MyFPCU. If nothing else has worked, completely uninstall MyFPCU then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MyFPCU not working


2. Fix MyFPCU Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MyFPCU be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MyFPCU not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MyFPCU may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!