Published by Financial Plus CU on Jul 10, 2023

Report an issue with MyFPCU.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with MyFPCU?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Financial Plus CU to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About MyFPCU

1. Financial Plus Credit Union is your personal financial advocate that gives you the ability to aggregate all of your financial accounts, including accounts from other banks and credit unions, into a single view.

2. It’s fast, secure and makes life easier by empowering you with the tools you need to manage your finances. -Keep your transactions organized by allowing you to add tags, notes and photos of receipts and checks.

3. To use the MyFPCU app, you must be enrolled as a Financial Plus Credit Union digital banking user.

4. Secure your account with a 4-digit passcode and fingerprint or face reader on supported devices.

5. If you currently use our Internet Banking, simply download the app, launch it, and login with the same Internet Banking credentials.

MyFPCU Customer Insights

1. I am able to manage my accounts much better with this app.My credit union used to be able to send me notifications when an attempt to login was made.

2. Very difficult yo set up notifications, very confusing.I had to update to this app because my credit union merged with fpcu.

3. I am also able to connect with my other credit union accounts so that I can make transfers to and from each of them.

4. Easy for any age person to navigate.Cant view loan status, details are not available for selections, confusing being a new member.

5. This is a convenient way to see the details of my credit union account.

6. Not personable, searching in app isnt easy...I love this app! I also love that it gives me my credit score.

7. This avoids having to go to an ATM or the other credit union.

8. With this app I was able to contact the subscription company and stop future charges.

9. Edit: I'm finally getting app notifications, but they don't tell me where the debit is from.

10. Also, I am not getting any of the app or text notifications that I have signed up for.

11. Debits seem to post a lot slower than they did at Wanigas, too.I am still getting used to the new app.

Steps to Troubleshoot & Fix MyFPCU Issues

1. Fix MyFPCU Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart MyFPCU: Restarting the app will resolve most errors.
  2. Update the MyFPCU App. Here is how:
    1. On Android goto PlayStore » Search for "MyFPCU" » Open MyFPCU » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyFPCU » click "UPDATE".
  3. Clear MyFPCU app cache: Clearing cached data will force your app to retrieve the latest data directly from MyFPCU servers.
    1. On Android, goto Settings » Apps » Select "MyFPCU" » click Storage » click "Clear Cache".
  4. Check MyFPCU app permissions. If any of these permissions required to use your device's features are disenabled, MyFPCU might not work.
  5. Uninstall and reinstall MyFPCU. If nothing else has worked, completely uninstall MyFPCU then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MyFPCU not working

2. Fix MyFPCU Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make MyFPCU be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MyFPCU not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MyFPCU may not be able to connect to the Internet when running in the background.

Reported Issues