Contact myFICO Customer Service

Why chat with our AI myFICO Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of myFICO.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Finally, sometimes purchases do not go through right away, and you may have to wait up to 30 minutes to view your report(s).I love what this provides: continuous credit monitoring, a credit score that is more likely used by lenders than other models, full reports for each bureau in a refined consolidated format, wonderful simulators, and various educational resources.

2. Without that, the subscription is too expensive in my opinion.Great because its the only place to view 3 FICO scores, with additional scores the mortgage lenders and bank card issuers use.

3. I don't think it's fair for me to be charged each month for an app that doesn't work over half the time.It gives you good information when considering a major purchase like a house or car.

4. I have been trying to login to this app for over a month and keep getting a blank error screen saying "Network error unable to connect to server.

5. To date no one or very few lenders use those scores in deciding credit worthiness.

6. I can only imagine what some older phones may experience.Last month I got a notification saying that my info was found in some unsafe areas.

7. i wish there was a cheaper option to view scores on a one time basis $15 would be about right.I wanted to give a update since I have used this app for several months now.

8. It's still a very good app navigation is well laid out, my only issue is when I get the notification alerts it's hard to distinguish which ones are new because the colors are all the same I would suggest changing it so that we can tell the new alerts from old.

9. The auto and mortgage scores are well worth it if you're considering a major purchase.

10. It would be helpful if you could stack events pertaining to credit cards and different types of loans.

11. The scenario simulator was very helpful for me and has helped me with financial planning since I purchased the premium version.Works as expected but there is definitely a delay with updates.

1. Fix myFICO Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart myFICO: Restarting the app will resolve most errors.
2. Update the myFICO App. Here is how:
   1. On Android goto PlayStore » Search for "myFICO" » Open myFICO: FICO Credit Check » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for myFICO » click "UPDATE".
3. Clear myFICO: FICO Credit Check app cache: Clearing cached data will force your app to retrieve the latest data directly from myFICO servers.
   1. On Android, goto Settings » Apps » Select "myFICO: FICO Credit Check" » click Storage » click "Clear Cache".
4. Check myFICO app permissions. If any of these permissions required to use your device's features are disenabled, myFICO might not work.
5. Uninstall and reinstall myFICO. If nothing else has worked, completely uninstall myFICO then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing myFICO not working

2. Fix myFICO Server issues & Internet Connection

1. Check network connection: An unstable Internet will make myFICO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to myFICO not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, myFICO may not be able to connect to the Internet when running in the background.